Customer Outreach Program Overview

The Customer Outreach Program provides clear communications, materials, and events for GSA Public Buildings Service customer agencies on our policies, programs, and innovative solutions.

PBS Customer Forums

  • The Office of Portfolio Management and Customer Engagement holds regular, in-person forums for PBS customers. These events provide customers with critical information about PBS programs and policies and encourage interactive dialog among colleagues in federal real estate. For more information about past and upcoming PBS Customer Forums, click here.

Client Enrichment Series

  • The Office of Customer Engagement sponsors a monthly webinar series to further educate our customer regarding current GSA procedures, policies and value-added services. The series of presentations are given by GSA Central Office subject-matter experts, and are open to GSA customers nationwide.

Informational Materials for PBS Customer Agencies

  • PBS Resource Fact Sheets: Simple, high-level fact sheets that provide background on some of PBS' most significant customer resources, policies, and programs.
  • PBS Customer Dashboard: 24/7 access to project and occupancy data for federal agencies.with space managed by GSA.

Links to Helpful GSA PBS Business Lines & Policies

The shortcut to this page is

Last Reviewed: 2020-08-12