Federal Relay (FedRelay)

FedRelay has expired

All performance under Federal Relay contract GS00Q13NSD3000 ended on February 13, 2022.

Agencies can access relay services through

Transitioning services
FedRelay IDIQ CLIN Available on TRS as Available on MAS as
FTTY (X001) Text Telephone Relay (TTY) N/A
FSS (X002) Speech-to-Speech Relay Service N/A
FCTS (X003) Internet Protocol Captioned Telephone Service, Internet Protocol Captioned Telephone Service N/A
FIPR (X004) Internet Protocol Relay Service N/A
FVR (X005) Video Relay Service (VRS) N/A
FVR (X005) N/A Video Remote Interpreting (VRI)
FCR (X006) N/A live remote captioning, teleconference captioning

How to get relay services

Contact your agency's relay official for more information about accessing relay services within your organization. Your relay official will help oversee your agency's transition and coordinate the TRS registration process. If you do not see a relay official listed for your agency, or you have any other questions, contact GSA FedRelay Program Office at federalrelayservices@gsa.gov.

Relay officials by agency
Agency Subgroup Relay official
Army and Air Force Exchange Service - Waco Distribution Center millikenl@aafes.com
Defense Contract Audit Agency (DCAA) kathryn.fields@dcaa.mil
Defense Contract Management Agency (DCMA) beatrice.m.bernfeld.civ@mail.mil
Defense Finance and Accounting Service (DFAS) lauren.a.aggen.civ@mail.mil
Defense Health Agency (DHA) james.c.gilliam1.civ@mail.mil
Defense Information Systems Agency (DISA) laura.j.merrill3.civ@mail.mil
Defense Logistics Agency (DLA) eric.spanbauer@dla.mil
Defense Threat Reduction Agency (DTRA) james.o.taylor52.civ@mail.mil
Department of Defense - Department of the Army rosemary.salak.civ@army.mil
Department of Defense - Department of the Navy meena.m.farzanfar.civ@us.navy.mil
Federal Emergency Management System (FEMA)



Federal Housing Finance Agency james.myers@fhfa.gov
Federal Reserve Board tina.y.holliday@frb.gov
National Aeronautics and Space Administration rebecca.d.doroshenk@nasa.gov
National Endowment for the Humanities kwhitaker@neh.gov
National Science Foundation pjsmith@nsf.gov
National Security Agency mgbyrd@nsa.gov
Smithsonian Institution smallfieldsl@si.edu
U.S. Agency for International Development mmckay@usaid.gov
U.S. Department of Agriculture DA/Staff Offices robert.whittington@usda.gov
U.S. Department of Agriculture FPAC/BC, FSA, NRCS, RMA keisha.jones@usda.gov
U.S. Department of Agriculture NRE/Forest Service sherri.jared@usda.gov
U.S. Department of Agriculture REE/ARS, ERS, NIFA, NAL, NASS, OCS joseph.mccleary@usda.gov
U.S. Department of Agriculture FSIS benjamin.tate@usda.gov
U.S. Department of Agriculture RD/RUS, RHS, RBCS deborah.oliver@usda.gov
U.S. Department of Agriculture MRP/AMS, APHIS catherine.walker@usda.gov
U.S. Department of Agriculture FNCS/FNS, CNPP sheila.kopczynski@usda.gov
U.S. Department of Agriculture OIG jessica.washington@oig.usda.gov
U.S. Department of Agriculture OCFO/NFC robert.whittington@usda.gov
U.S. Department of Agriculture OCFO/FMS, PFS robert.whittington@usda.gov
U.S. Department of Agriculture FAS hajra.robinson@usda.gov
U.S. Department of Commerce National Institute of Standards and Technology aimee.generoso-nguyen@nist.gov
U.S. Department of Commerce National Oceanic and Atmospheric Administration jonathan.johnson@noaa.gov
U.S. Department of Commerce cgrant@doc.gov
U.S. Department of Education marvida.scarbrough@ed.gov
U.S. Department of Health and Human Services Administration for Community Living melissa.middleton@acl.hhs.gov
U.S. Department of Health and Human Services Agency for Healthcare Research and Quality gail.schmidt@ahrq.hhs.gov
U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services nicole.oke1@cms.hhs.gov
U.S. Department of Health and Human Services Food and Drug Administration wendy.cheng@fda.hhs.gov
U.S. Department of Health and Human Services National Institutes of Health jacksonk@mail.nih.gov
U.S. Department of Homeland Security Customs and Border Patrol


U.S. Department of Homeland Security Headquarters brandon.pace@hq.dhs.gov
U.S. Department of Homeland Security Transportation Security Administration joann.cottman@tsa.dhs.gov
U.S. Department of Justice cynthia.wright@usdoj.gov,
U.S. Department of Labor Pension Benefit Guaranty Corporation beasley.donald@pbgc.gov
U.S. Department of Labor rhames.samuel@dol.gov
U.S. Department of State Peace Corps ctong2@peacecorps.gov,
U.S. Department of State frazierta@state.gov
U.S. Department of the Interior siddhartha_sharma@ios.doi.gov
U.S. Department of the Treasury Internal Revenue Service edi.telecommunication.relay.service@irs.gov,
U.S. Department of Transportation Federal Highway Administration tanya.emam@dot.gov
U.S. Department of Transportation Pipeline and Hazardous Materials Safety Administration martha.pogue@dot.gov
U.S. Department of Treasury elizabeth.ortiz@treasury.gov
U.S. Department of Veterans Affairs VA.Relay.Services.Official@va.gov
U.S. General Services Administration dan.perkins@gsa.gov
U.S. Nuclear Regulatory Commission anne.silk@nrc.gov
U.S. Office of Personnel Management christopher.gellner@opm.gov
U.S. Patent and Trademark Office faith.whisonant@uspto.gov
U.S. Postal Service ewin.p.sanchez.jr@usps.gov
U.S. Social Security Administration bryan.linscott@ssa.gov
U.S. Small Business Administration gaye.walker@sba.gov
Last Reviewed: 2022-05-26