National Customer Service Center (NCSC)

The National Customer Service Center (NCSC) is the source for information on any of the products or services available from GSA. The NCSC is a full-service center providing assistance and information to make acquisitions simple and efficient.

Services offered include:

Current pricing;
Order status;
Tracing shipments;
Billing inquiries;
Problems with a GSA Order; and
Schedules information.

Problem Resolution

Report a problem with any order by using Ask GSA, an online customer service solution. Ask GSA allows direct reporting of problems with a requisition or GSA Global Supply order shipment. Thus, correcting problems such as damage, short/over, wrong item, quality, tracing shipments, and merchandise returns.

Last Reviewed: 2022-02-16

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