Internal Directives Management

Purpose: 

This Order establishes policy, responsibilities, and procedures for GSA’s internal directives program.

Background:

The Administrator of the General Services Administration (GSA) has the authority to issue policy and delegations for the 

• effective operation of the agency; 
• conduct of its employees; 
• distribution and performance of its business; and 
• custody, use, and preservation of its records, papers, and property (5 U.S.C. § 301). 

The Administrator issues these regulations as internal directives or delegates authority to the Heads of Services and Staff Offices (HSSO) to issue as internal directives (5 U.S.C. § 302).

Applicability: 

This Order applies to all GSA employees and contractors as they perform their duties. The following are exceptions:

1. The Office of Inspector General (OIG), given its independence under the Inspector General Reform Act of 2008 (5 U.S.C. §§ 401-424).
2. The Civilian Board of Contract Appeals, due to its independent authorities.
3. The Office of Government-wide Policy (OGP), Federal Acquisition Service (FAS), Public Buildings Service (PBS), and Office of Administrative Services (OAS) in those areas of acquisition policy that these units manage.

Cancellation: 

This Order supersedes OAS 1832.1B, GSA Internal Directives Management. 

Summary of Changes:

This Order updates:

1. The roles and responsibilities of the offices and officials involved in the internal directives management process;
2. The definitions of the types of internal directives;
3. The issuance process for all directives; and
4. The processes for maintaining and canceling directives.