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Chris Smith models customer service with CBP St. Louis display wall project

An office wall with chrome lettering saying “U.S. Customs and Border Protection St. Louis Honors Our Veterans;” a monitor with photo of Veteran, rank, name, and location; large seals of DHS, Army, Marine Corps, Navy, Air Force, and Coast Guard; a U.S. flag and three others on poles; chairs and a display case in the foreground.
A new display wall in the St. Louis CBP office features personnel who are military veterans.

ST. LOUIS — GSA Lease Management Specialist Christopher Smith recently worked with the U.S. Customs and Border Protection’s St. Louis office to create a veteran’s wall display honoring CBP employees with current or former military service.

The new display area includes a digital monitor that rotates photos and information throughout the day.

“This project took a bit of time coordinating while we worked to find the most advantageous pricing, but we’re very happy with the final product,” Smith said. “It really means a lot to the people working and visiting the office.”

CBP facility representatives say Smith’s efforts garnered positive feedback, and they gave him top scores across the board on a project pulse survey. He was noted as “exceeding expectations” in communication and transparency; quality of work; and managing the schedule, scope, and budget.

“Everything went smoothly and the project looks great,” St. Louis CBP Port Director Joseph Lanzante said.

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Last updated: Aug 15, 2022
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