We should all be as happy as this 40-year public servant


Forty years is a long time to stick to anything, especially in a world where a minute is the gold standard for keeping someone’s attention. But 40 years in one organization and loving it? “I have one of the sweetest jobs ever!!!!”…

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GSA Celebrates International Plain Language Day


October 13 is International Plain Language Day, marking 11 years since President Obama signed the U.S. Plain Writing Act to help ensure the American people could understand the information they receive from federal agencies.International Plain Language…

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Accessibility starts with us


The mission of government is to serve all its citizens—including those with disabilities. Under Section 508 of the Rehabilitation Act, federal agencies must give those with disabilities (including employees and members of the public) access to…

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GSA Future Focus: Web Scraping


This is the first in a monthly series of posts from GSA’s Emerging Technology Office. We’ll explore emerging technologies, possible policy stances for the US Government, and seek input from other agencies and the public. The thoughts and…

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Celebrating the 75th anniversary of the Administrative Procedure Act


The Administrative Procedure Act (APA) of 1946 celebrates its 75th anniversary on June 11, 2021. When it was established, U.S. Senator Pat McCarron called the APA "a bill of rights for the hundreds of thousands of Americans whose affairs are controlled or…

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New Season, New Successes for GSA/USPS USAccess Pilot Program!


Great news on our work with the United States Postal Service (USPS). All 120+ USAccess Agencies commissions and boards participated in the USAccess Pilot. We completed 11,265 appointments with a 91% customer satisfaction rate. The Pilot allows…

Last Reviewed: 2023-03-27