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Have you heard a-BOT it?


At GSA, Robotic Process Automation (RPA) plays a big role in how we do business more efficiently and makes it easier to achieve our agency’s mission. Through the implementation of more than 120 automations in every GSA office, employees have been…

Sylized illustration of a laptop with browser, and three hands reaching for it, and a blue gridded background with many icons and a piece of paper and scissors, with text GSA Technology Impact

How GSA worked with stakeholders to improve federal ID website usability


This week, the Federal Identity, Credential, and Access Management (FICAM) unveiled a new website look for! FICAM’s updated site provides the best management practices for federal agencies to enable access to systems and facilities…

Last Reviewed: 2021-12-23