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LATEST NEWS

  • Login.gov to provide authentication and identity proofing services to a limited number of federally funded state and local government programs.

    | Login.gov Team
    GSA Technology Transformation Services’ login.gov has provided federal government websites with strong authentication and identity proofing since 2017. With one account, the public can easily access p...
  • How Should We Celebrate Black History?

    | Monica R Hedgspeth, GSA Benjamin Banneker Chapter, Blacks In Government (BIG)
    As we celebrate Black History this month, we are also confronted with the painful sacrifices that so many made. For me, the word “awe” comes to mind. I am certainly in awe of the fearless efforts that...
  • Meredith v. Fair: Seeking Equal Education Through the Court System

    | Sarah A. Garner and Jeffrey M. Jensen, Center for Historic Buildings, Office of the Chief Architect
    James Meredith at his desk, pen in hand. Photo credit: Library of Congress The shared memory of the American struggle for racial justice evokes scenes of activists and everyday people peacefully, dogg...
  • GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers

    | GSA Partner, USDA, Delivers Enhanced Contact Center Experience for Customers

    Good customer experience starts at the very first interaction with a customer, which is why the U.S. Department of Agriculture recently officially launched its AskUSDA Contact Center program to support inquiries via web, phone, chat, or email. AskUSDA serves as the one “front door” to help deliver a centralized contact center experience, helping customers get consistent and streamlined information.

  • Success Through Collaboration: USPS and GSA “Pointing” Identity in the Right Direction

    | USAccess Managed Service Office
    GSA and the United States Postal Service (USPS) have joined forces to solve the credentialing problem that many federal agencies are experiencing during this extraordinary health crisis. The collabora...
  • Are You Securing Your Digital Workforce?

    | Daria Medved, Deputy Director, Emerging Technologies, Ken Myers, IT Specialist
    What’s A Digital Workforce?A digital workforce is made up of digital workers, which are automated, software-based tools, applications, or agents that perform a business task or process. These processe...
  • The Verified Products Portal Aims to Improve GSA’s Buying and Selling Experience

    | Mark Lee, Assistant Commissioner, Office of Policy and Compliance, Federal Acquisition Service
    Great things are on the horizon, as the Federal Acquisition Service (FAS) continues to make progress under the Federal Marketplace (FMP) initiative. In the coming months, you will be hearing more info...
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    OASIS On-Ramps are Complete! What’s Next?

    | Tiffany Hixson, Assistant Commissioner, GSA Office of Professional Services and Human Capital Categories
    In 2018, the federal Category Management Leadership Council (CMLC) asked GSA to increase the industrial base available through its OASIS contract program. While we hadn’t planned on tackling a large o...
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    GSA Begins Standardization of Processing Payroll with Launch of NewPay

    | Amy Haseltine, Director, QSMO for Civilian HR Transactions and NewPay PMO
    The federal employee is at the heart of all we do. The Federal Acquisition Service’s Quality Service Management Office for Civilian HR Transactions and NewPay Program Management Office wants to drive...
  • Federal Marketplace Strategy Fall 2020 Release

    | Crystal Philcox, Assistant Commissioner, Office of Enterprise Strategy Management in GSA's Federal Acquisition Service
    As we head further into fall and get acclimated to standard time, I’m pleased to share a few items of note with you – The fall 2020 Federal Marketplace Strategy release and news about the debut of our...