GSA Organization Manual

Purpose: 

This Order establishes the GSA Organization Manual. 

GSA supports efficient and effective Government for the American people. In order to ensure the agency’s structure promotes a productive and streamlined workplace, the agency has created the GSA Organization Manual, a single repository and process that tracks the structure and assigned functions of the organization’s components.

The GSA Organization Manual is a detailed reference guide that:

• Gives a brief description and history of the organizational structure of the U.S. General Service Administration (GSA).

• Establishes policy and general guidelines explaining how to prepare, organize, and submit changes to GSA’s organizational structure.
• Stores and tracks each GSA Service and Staff Office’s and regional office’s organization charts (org charts), delegations of authority (DOA), and functional statements.

Scope and Applicability: 

This Manual applies to all GSA Services and Staff Offices and regional offices, with the following exceptions:

• The Manual’s application to the Office of the Inspector General (OIG) is limited to the extent that the OIG determines it is consistent with the OIG’s independent authority under the Inspector General Act, as amended, and does not conflict with other OIG policies or the OIG mission.

• This Manual applies to the Civilian Board of Contract Appeals (CBCA) only to the extent that the CBCA determines it is consistent with the CBCA’s independent authority under the Contract Disputes Act and does not conflict with other CBCA policies or the CBCA mission. 

Background: 

In order to provide transparency and promote accountability across GSA, this order will establish the GSA Organization Manual. The Manual displays each Service and Staff Office’s and regional office’s organization charts, functional statements, and current delegations of authority. The GSA Organization Manual will ensure the proper handling and management of GSA records; institute processes to create and maintain the system/processes across SSOs and regional offices; and ensure the agency’s compliance with records management rules and regulations.

This Manual will improve GSA’s process for establishing Organizational Structure and Functional Statements through a shared process for oversight and change management by:

• Developing a web-based organization Manual which will include the official organizational charts, functional statements, and current delegations of authority.

• Improving and streamlining the process to make it easier for GSA to make organizational changes, update functional statements, and track the history of changes.
• Using automation to improve accessibility and information-sharing by making processes easier and faster.