What is DCSD?
GSA’s Direct Client Support Division (DCSD) provides an increased level of support for large, strategic clients conducting direct-buy activities against GSA contract vehicles. DCSD embeds GSA employees at client locations to assist with the execution of GSA solutions enabling the Division to provide a unique specialized customer experience.
What does DCSD do?
- Advice
- Acquisition Planning
- Solutions Development
- Execution
- Contract execution during all phases of the acquisition life-cycle
- Planning, Competition, Evaluation, Administration
- Guidance
- Day-to-day guidance on GSA processes and procedures
- Assist with process improvements in client operations
- Relationships
- Strategic relationships at all levels of the client organization
- Provide Subject Matter Expertise to assist in decision making
What’s it like to work for DCSD?
- GSA has consistently been named in the top five best places to work among mid-sized federal agencies!
- GSA ranked #1 in Transparency out of all the agencies in the mid-sized category
- In the same category, GSA ranked #2 in Effective Leadership of Senior Leaders; Pay Satisfaction; Teamwork; Innovation; Agency Performance; Customer Service; and Equity
- And, of 432 sub-components surveyed across government, many of ours were represented in the top 100, led by OCFO, OGP, and OHRM in the top 20
- DCS is proud to announce that we have consistently earned top employee satisfaction scores! In 2022, we had a 93% satisfaction score!
U.S. General Services Administration
