PBS voice of the customer

Our surveys and feedback tools allow us to better understand the needs, preferences, and expectations of our Public Building Service customers. We encourage you to share your valuable insights as they help us refine our services to better serve you.

Thank you for taking the time to share your feedback!

• Tenant satisfaction survey

  

  We use a Tenant Satisfaction Survey annually as an opportunity for building tenants to provide feedback on all aspects of your on-site work experience.

  Duration: 10–15 minutes

• Feedback on RWA and leasing projects

  

  We use Project Pulse Surveys up to three times during a project. Your insights help us target best practices and areas for improvement.

  Duration: A few minutes