E-Gov Travel Services Highlights

ETS's achievements:

  • Unified over 80 Executive Branch Agencies to a common, secure, web-based, and automated service.
  • Eliminated over 250 disparate, non-web based and paper-driven systems.
  • Leveraged the Federal Government’s purchasing power.
  • Increased online adoption.
  • Reduced the reimbursement cycle time.
  • Significantly reduced vendor costs.

ETS2's new benefits and features include:

  • Improved usability and optimized online travel planning.
  • Increased navigation and ease-of-use, enabling informed cost and sustainability decisions at point-of-sale.
  • Strengthened operational environment, improving management by adopting commercial best practices in software development, data transparency and improved security controls.

ETS2 enables the government to:

  • Further consolidate travel services, platforms, and channels.
  • Improve the ability to leverage government travel spending, thereby improving the City Pair Program and the FedRooms program.
  • Increase savings, efficiency, and transparency for improved accountability.

ETS2 serves an active user base of over 1 million Civilian Government employees, and was used for 94 percent of all civilian agency travel in 2020.

ETS2 is a competitively bid master contract with two vendors providing agencies travel and expense software, hosting, and support services based on fixed-price transaction fees, which is a unique program within the Federal Acquisition Service (FAS).

SAP Concur (Bellevue, WA.) Awarded June, 2012:
SAP Concur is a world leader in web-based travel reservation planning, expense management and data analytics.

CWTSatoTravel (Arlington, VA) Awarded September, 2013:
CWTSatoTravel is the division of CWT responsible for soliciting and managing travel for the U.S. military and government clients. CWT is a global leader specialized in managing business travel and meetings and events.

Last Reviewed: 2022-07-28