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Buy through us
Explore buy through us
Category management
Government property for sale or lease
Personal property (tangible goods)
Real property (real estate and buildings) for public use
Real property sales
Vehicle sales
Products and services
Human capital
Industrial products and services
Office management
Professional services
Security and protection
Transportation and logistics services
Purchasing programs
Assisted acquisition
Commercial platforms
Federal strategic sourcing initiative
Fleet management
HCaTS and HCaTS SB
OASIS and OASIS SB
Requisition programs
State and local programs
Emergency acquisition basic ordering agreements
Shared services
Payroll services
Support services for CABs
Sell to government
Explore sell to government
Step 1: Learn about government contracting
Ways you can sell to government
How to access contract opportunities
Conduct market research
Step 2: Compete for a contract
Register your business
Certify as a small business
Become a schedule holder
Market your business
Research active solicitations
Respond to a solicitation
What to expect during the award process
Step 3: Manage your contract
Comply with contractual requirements
Handle contract modifications
Monitor past performance evaluations
Real estate
Explore real estate
Design and construction
3D-4D building information modeling
Computer-aided design standards
Engineering
Project management information system
Prospectus thresholds
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Security
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Water quality management
Our properties
Owned and leased properties
Regional buildings
Renting property
Real estate services
Leasing
Real property disposal
Reimbursable services (RWA)
For businesses seeking opportunities
For workers in federal buildings
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Workplace optimization
Commercial coworking
Federal coworking
Policy and regulations
Explore policy and regulations
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Aviation management policy
Information technology policy
Real property management policy
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Federal travel regulation
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Discover special hiring paths
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  6. Client Enrichment Series

Client Enrichment Series

Image banner of Client Enrichment Series

PBS’s Office of Portfolio Management and Customer Engagement offers free “virtual classroom” webinars to help inform our Federal customers about workplace initiatives, real property policies/processes and value-added services. Continuous Learning Points are available.

Upcoming presentations

Session name and dateDescription
Principles of project management
Class temporarily postponed
New date and time TBD

This course will feature an overview of a project life cycle including identification, initiation, planning, execution and closeout.

It will cover the major components of each phase, and discuss both the technical aspects of what occurs in each step along the way. It will also address the responsibilities and expectations of PBS and customer agencies as we partner to develop and execute space projects to serve your mission needs.

Target audience is all federal customers engaged in real estate or reimbursable services, project planning, budgeting and execution.

Session level is beginner, no specialized experience is required.

This session will be hosted via our FedRAMP-compliant Zoom for Government platform and will be recorded.

Past sessions

To read files in your browser, right click on the link and select open in a new tab.

DateSession nameDescriptionRecording, slides and Q&A
2025/01/16RWA policy and process fundamentalsUnderstand the foundational policies
and processes that govern the reimbursable services program.
RWA policy and process fundamentals  Passcode: DLL*U@1^ | RWA policy presentation [PDF - 3 MB]
2024/11/19Water quality management — Fall updateUpdate on progress, resources, and engagement opportunities.Water quality management presentation video | Water quality management presentation [PDF - 2 MB] | Water quality management questions and answers
2024/11/07eRETA digestAccess and use eRETA to submit work requests and RWAs.eRETA digest presentation video  Passcode: w$P0@G8= | eRETA digest presentation [PDF - 3 MB] | eRETA digest questions and answers [PDF - 220 KB]
2024/10/24Conversational contractingLearn the basic elements of contracting and the roles and responsibilities
of project team members in the acquisition process.
Conversational contracting presentation video | Conversational contracting presentation [PDF - 1 MB] | Conversational contracting questions and answers [PDF - 396 KB]
2024/08/22Taming timelinesLearn schedule basics, properties, joint responsibilities and how to view milestones in Kahua.Taming timelines presentation video | Taming timelines presentation [PDF - 1 MB] | Taming timelines questions and answers [PDF - 201 KB]
2024/08/15Workplace Innovation Lab — insights and applicationsSee data collected from the GSA WIL that can inform your broader portfolio and workplace strategies.WIL presentation video | WIL presentation [PDF - 4 MB] | WIL questions and answers [PDF - 211 KB]
2024/08/06Water quality management updateLegionella explained, GSA’s testing program and protocol updates, dashboard tool and resources.Water quality management presentation video | Water quality management presentation [PDF - 2 MB]
2024/07/11PBS customer dashboard — reporting made easyAccess information about your projects, occupancies, RWAs, locations, rent, prospectus pipeline, and water qualityCustomer dashboard presentation video | Customer dashboard presentation [PDF - 1 MB]| Customer dashboard questions and answers [PDF - 258 KB]
2024/06/25Kahua — a project communication and collaboration platformAccess and utilize Kahua to collaborate with GSA and project stakeholders. Hear experiences of current system usersKahua presentation [PDF - 1003 KB] | Kahua questions and answers [PDF - 270 KB]
2024/06/13PBS OASIS — new customer workflowSystem-based training on the new Customer Approval Workflow reconfiguration and new Non-Approver roleOASIS presentation video | OASIS presentation [PDF - 1 MB]
2024/04/11PBS OASIS updateGet an update on recent system improvements, plans for a new Occupancy Agreement workflow, and how to get support.OASIS presentation video | OASIS presentation [PDF - 1 MB] | OASIS questions and answers
2024/02/15Water quality management in GSA buildingsHear about our approach, risk management and notification procedures and key elements of water quality (guest speakers from HHS-CDC).Water quality presentation video | Water quality presentation [PDF - 3 MB] | Water quality questions and answers [PDF - 585 KB]
2024/01/18Cost estimating and cost management principlesLearn how cost estimates are developed during the project lifecycle and how GSA is improving its estimating programCost estimating presentation video | Cost estimating presentation [PDF - 1 MB] | Cost estimating questions and answers [PDF - 405 KB]
2023/10/26New tools for the new workplaceHear about the features and benefits of federal co-working and workplace engagements, and learn how to use our inventory of owned and leased properties to help develop your workplace requirements.New tools presentation video | New tools presentation [PDF - 2 MB] | New tools questions and answers [PDF - 149 KB]
2023/03/16Understanding your space usage with daily occupancy dataData collection technologies and techniques that can be applied to evaluate your workplace utilization and support portfolio planning.Understanding your space usage presentation video | Understanding your space usage presentation [PDF - 1 MB] | Understanding your space usage questions and answers [PDF - 130 KB]
2023/03/08Building a better broker services contractFeatures and benefits of our commercial real estate broker contract services and how they support your agency’s lease procurement needs.Broker services presentation video | Broker services presentation [PDF - 1 MB] | Broker services questions and answers [PDF - 119 KB]
2023/01/10Commercial coworkingLeverage GSA’s service contracts with national commercial vendors and use flexible space solutions to meet your agency space needsCommercial coworking presentation video | Commercial coworking presentation [PDF - 1 MB] | Commercial coworking questions and answers [PDF - 152 KB]
2022/07/14Emergency leasingWhen disaster strikes, your PBS leasing team has the tools to help you expediently reconstitute your operations in leased space.Emergency Leasing presentation video | Emergency leasing presentation [PDF - 898 KB] | Emergency leasing questions and answers [PDF - 136 KB]
2022/03/08Online leasing tools: changing the way we do businessGSA’s Automated Advanced Acquisition Platform (AAAP) and the Requirement Specific Acquisition Platform (RSAP) accelerate lease cycle time and change the way we do business.Online leasing presentation video | Online leasing presentation [PDF - 1 MB] | Online leasing questions and answers [PDF - 100 KB]
2022/12/09Workplace design — lighting and acousticsThe critical role lighting and acoustics have on staff productivity and well-being in the workplaceLighting and acoustics presentation video | Lighting and acoustics presentation [PDF - 4 MB] | Lighting and acoustics questions and answers [PDF - 154 KB]
2021/10/21ABCs of GSA’s public buildings serviceFrom requirements gathering for your space actions to occupying your space, familiarize yourself with the Public Buildings Service (PBS).ABCs of PBS presentation video | ABCs of PBS presentation [PDF - 2 MB] | ABCs of PBS questions and answers [PDF - 138 KB]
2021/07/15Leasing 101Learn the basics of GSA leasing practices and processes and our joint responsibilities for a successful lease project.Leasing 101 presentation video | Leasing 101 presentation [PDF - 898 KB] | Leasing 101 questions and answers [PDF - 224 KB]
2020/04/23Introduction to PBS project managementThis introductory course provides customers with an overview of a Project Life Cycle; including Identification, Initiation, Planning, Execution and Closeout.Introduction to PBS project management presentation video | Project management presentation [PDF - 3 MB] | Project management questions and answers [PDF - 114 KB]

PBS resources

Check us out on YouTube!

  • Client Enrichment Series Training Videos

Looking for a quick guide to PBS resources and programs?

  • Visit our new PBS customer services and resources page
2023 PBS Forum Logo
  • View details from our past and upcoming National Customer Forums

Presentation archives

View past presentations and related files using the below list.

Oct. 18, 2022
Cost estimating and cost management principles

Download: presentation video | presentation [PDF - 898 KB] | questions and answers [PDF - 136 KB]

In this session, we’ll focus in on the process of cost estimating for projects of all sizes to bring awareness to the similarities and complexities each project entails. Come to this session to learn about the “art” and the “science” of cost management.

Oct. 15, 2020
What goes into my agency’s rent estimate?

Download: Rent estimate questions and answers [PDF - 153 KB] | Rent estimate presentation | Rent estimate presentation video

The annual GSA rent estimate provides our customers with a base to develop the space budget request. It is a snapshot of what the future cost of currently billing space will be.

In this session we will go over how the rent estimate is formulated, with specific focus on the data used to calculate the future rent. We will discuss the application of appraisal data in Federally owned space and leasing data in leased space.

Sep. 17, 2020
Pricing basics

Download: Pricing basic questions and answers [PDF - 148 KB] | Pricing and basics presentation | Pricing basics presentation video

Customers will be presented with the basics of the PBS pricing policy for space and services. They will be informed about customer-impacting updates incorporated in the current PBS Pricing Guide, 5th Edition. At this session — you will be introduced to the components and bases of your rent, learn about tiers, tenant improvement and customization allowances, etc.

Mar. 19, 2020
GSA’s capital investment program & the prospectus process

Download: Capital investment program questions and answers [PDF - 142 KB] | Capital investment program presentation [PDF - 2 MB] | Capital investment program presentation video

This session will cover “A day (several years) in the life” of a prospectus level capital program project — from identification of need and development of the project at the regional level; to its submission to, evaluation of and integration into GSA’s budget at the Central Office level; and it travels through OMB and Congress.

Jan. 16, 2020
Pricing desk guide update

Download: Pricing desk guide update questions and answers [PDF - 131 KB] | Pricing desk guide update presentation
Attend this session to hear about important updates to the PBS pricing desk guide with the new release of 5th edition which went into effect on Nov. 16, 2019.

Mar. 21, 2019
Calculating and billing for overtime utilities and agency program equipment

Download: Calculating and billing questions and answers [PDF - 154 KB] | Calculating and billing presentation | Calculating and billing presentation video

As a customer in GSA space, both Federally owned and leased, you’ll likely find yourself in need of occasional services which are beyond the standard levels included via your monthly agency rent bill. Working together with your GSA representative to describe your needs, we can help you estimate these costs, establish the right payment vehicle, and get the services you need to keep your operations running smoothly for your staff and your clients. Come to this session to understand when overtime utilities and agency program equipment costs are incurred, how we estimate them, what options there are for billing, and even what you might do to help mitigate these costs through the pursuit of projects to handle your special needs more effectively.

Mar. 8, 2023
Building a better broker contract

Download: Building a better broker contract presentation video | Building a better broker contract presentation [PDF - 927 KB] | Building a better broker contract questions and answers [PDF - 119 KB]

GSA has built a robust capacity to manage your lease portfolio needs by bringing in a cadre of commercial brokers to supplement our in-house expertise. Our broker partners have helped us successfully execute many projects for customers of diverse requirements in markets of all sizes in every corner of the country. During our session — we’ll review the features and benefits of our broker contract services to show you how this resource can be brought to bear to support your agency’s lease procurement needs. As we begin to build a new broker contract scope to better serve your needs in the future, we’d like time to reflect upon your feedback. If your agency has experience with our broker services, we’d like to hear from you about your insights, ideas, concerns and perspectives of the broker contract. Help shape the future contract by responding to questions about your broker services experience via our registration form — we’ll discuss observations and themes with our session audience.

July 14, 2022
Emergency leasing
Download: Emergency leasing presentation video | Emergency leasing presentation [PDF - 5 MB] | Emergency leasing questions and answers [PDF - 174 KB]

When disaster strikes, whether man-made or mother nature inspired, your PBS leasing team has the tools to help you expediently reconstitute your operations in leased space.

Mar. 8, 2022
Online leasing tools: changing the way we do business

Download: Online leasing tools questions and answers [PDF - 100 KB] | Online leasing tools presentation [PDF - 1 MB] | Online leasing tools presentation video

GSA’s Lease Offer Platform consists of two online leasing tools – the Automated Advanced Acquisition Platform and the Requirement Specific Acquisition Platform. Join GSA to learn how these tools are accelerating lease cycle time and changing the way we do business.

Sep. 16, 2021
Leasing’s GLS Plus: private sector experience, public sector value

Download: GLS Plus questions and answers [PDF - 137 KB] | GLS Plus presentation [PDF - 2 MB] | GLS Plus presentation video

The PBS Office of Leasing’s Center for Broker Services presents GLS Plus.

GSA Leasing Support Services Plus is a group of nine contracts awarded across the nation to provide broker and leasing support services for GSA’s lease contracting officers. GLS Plus enhances our Federal clients’ experience by leveraging commercial real estate broker expertise to deliver workspace solutions, greater innovation, and maximum client and taxpayer savings.

Join us for a discussion on the key features of the GLS Plus contract:

  • Innovative virtual market survey technology
  • Enhanced Requirements Development services
  • Improved post-award construction services

July 15, 2021
Leasing 101

Download: Leasing 101 questions and answers [PDF - 224 KB] | Leasing 101 presentation [PDF - 1 MB] | Leasing 101 presentation video

A perennial CES audience favorite, this session provides an introduction to PBS’s leasing services and offerings.

From requirements development to lease acquisition and construction to occupancy, customers will learn the basics behind GSA leasing practices and processes and our joint responsibilities for a successful lease project.

May 16, 2019
GSA’s lease analysis tool — should I stay or should I go?

Download: Lease analysis tool questions and answers [PDF - 165 KB] | Lease analysis tool presentation | presentation video

As your occupancy nears the end of the lease term - you and your PBS partners are faced with making critical decisions about your future housing needs. Is staying in place desirable and a potential option? What factors will the contracting officer typically consider when deciding whether to consider a succeeding lease procurement?

This session will focus on succeeding lease procurements and how the succeeding/superseding lease analysis tool is used by GSA PBS to help us present you with the best procurement strategy to meet your new workspace requirements.

Feb. 26, 2019
Service expectations in GSA Federally owned and leased buildings

Download: Service expectations questions and answers [PDF - 143 KB] | Service expectations presentation [PDF - 414 KB] | Service expectations presentation video

Whether your agency space is in a GSA Federally-owned or commercially leased location, understand what services you should expect to receive during your occupancy.

Learn how GSA manages Federal space through an overview of the standard services; as well as the programs, tools and procedures that support facility management and ensure tenant satisfaction.

Recognize the differences between standard and above standard services - what is included in your rent versus when supplemental reimbursable funding will be required. For leased locations, learn about current lease management program efforts and the Lease Management Customer Guide, which highlights the Lease Administration Manager’s roles and responsibilities to serve you and protect the government’s interests throughout the life of the lease.

Sep. 8, 2023
CES special events - PBS Oasis live!

Download: Zoom recording passcode: 5b=mSiK4 | CES special events presentation [PDF - 444 KB] | CES special events questions and answers [PDF - 236 KB]

These events are specifically geared to agency-designated OASIS ordering officials. It’s here! PBS has transitioned from our former Occupancy Agreement tool to a new OA application — the Occupancy Agreement and Space Inventory System.

Aug. 31, 2023
CES special events - PBS Oasis live!

Download: Zoom recording passcode: 5b=mSiK4 | PBS Oasis live presentation [PDF - 444 KB] | PBS Oasis live questions and answers [PDF - 236 KB]

These events are specifically geared to agency-designated OASIS ordering officials. It’s here! PBS has transitioned from our former Occupancy Agreement tool to a new OA application - the Occupancy Agreement and Space Inventory System.

July 24, 2023
PBS Oasis: coming soon - PBS National Customer Forum

Download: Oasis overview [PDF - 1016 KB] | PBS National Customer Forum presentation video

A presentation from our pricing policy and tools expert on the conversion to OASIS, what it means for customers, gaining access, new procedures for occupancy agreement preparation/approval and release of space requests and related pricing policy changes.

March 15, 2023
PBS Oasis for agency POCs

Download: PBS Oasis for agency POCs presentation video | presentation [PDF - 655 KB]

GSA is launching a new occupancy agreement and space inventory system which includes a customer agency component. Once live, customers will approve their occupancy agreements, submit releases of space, and view their rent information in the system.

Sep. 8, 2022
Policy and process changes for occupancy agreements

Download: Policy and process changes presentation video | Policy and process changes questions and answers [PDF - 192 KB] | Policy and process changes presentation [PDF - 899 KB]

If you are involved in the development, approval, or audit processes for your organization’s occupancy agreements with GSA, and you missed our April 5th session, this encore presentation of our introduction to the OASIS tool is for you.

March 18, 2021
Introduction to occupancy agreements

Download: Introduction to occupancy agreements questions and answers [PDF - 154 KB] | Introduction to occupancy agreements presentation [PDF - 2 MB] | Introduction to occupancy agreements presentation video

This introductory course provides customers with the basics about Occupancy Agreements. Attendees will learn how OAs differ from leases; the components/sections of an OA; why GSA requires tenant agencies to sign these agreements; and how OAs differ when space is leased versus federally-owned.

Oct. 21, 2021
The ABC’s of GSA’s Public Buildings Service

Download: Public Buildings Service questions and answers [PDF - 138 KB] | Public Buildings Service presentation [PDF - 2 MB] | Public Buildings Service presentation video

From requirements gathering for your space actions to occupying your space, this is your chance to familiarize yourself with the Public Buildings Service and meet some of our Subject Matter Experts from several business lines.

Oct. 06, 2020
PBS customer dashboard enhancements

Download: PBS customer dashboard enhancements questions and answers [PDF - 112 KB] | PBS customer dashboard enhancements presentation | PBS customer dashboard enhancements presentation video | how to access [PDF - 2 MB] | Dashboard user guide [PDF - 2 MB]

Feeding directly from source systems, the PBS customer dashboard allows customers to access current data related to projects, RWAs, occupancies, locations, and rent. We’ll review the current functionality and highlight a new tab — My locations. My locations provides customers with information about your agency’s locations, including building details, space types, and lists of OAs for each location. You can also identify building type, historic status, CBSA, and other important building/location information.

Dec. 10, 2019
Customer dashboard puts PBS data at your fingertips

Download: Customer dashboard questions and answers [PDF - 115 KB] | Customer dashboard presentation | Customer dashboard presentation video

Have you ever wondered what’s going on with your office alterations project? Or how much have you spent in overall rent last year? Well, get the answers and more by accessing our online PBS Customer Dashboard. See a demonstration of the easy to use tool that puts your key PBS data at your fingertips. View summary information, or drill down into specifics on your Projects, Occupancies, RWAs, and Rent. We’ll explain the access request process, and provide resources that will allow you to confidently navigate the PBS Customer Dashboard on your own to meet your agency’s project and financial management needs.

Sep. 15, 2022
Kahua users klub

Download: Kahua presentation video | Kahua presentation [PDF - 349 KB] | Kahua questions and answers [PDF - 191 KB]
This session complements the Client Enrichment Series “Say Aloha to Kahua” session held August 18, and will cover, in detail, the applications customers will use in Kahua. If you missed that introductory session, you can access the recording on GSA’s Project Management Information System site, along with short training videos on accessing and navigating Kahua: /real-estate/design-and-construction/project-management-information-system/training-project-management-tool

Aug. 18, 2022
Say aloha to Kahua! - PBS’s new project management tool

Download: Kahua tool presentation [PDF - 572 KB] | Kahua tool presentation video | Kahua tool questions and answers [PDF - 129 KB]
Starting in August, GSA is transitioning to a new, web-based project management and collaboration software called Kahua. This new platform offers many benefits and will allow GSA, our contractors and federal customers to securely collaborate throughout the lifecycle of a project.

April 23, 2020
Introduction to PBS project management

Download: PBS project management questions and answers [PDF - 114 KB] | PBS project management presentation [PDF - 3 MB] | PBS project management presentation video
This introductory course provides customers with an overview of a Project Life Cycle; including Identification, Initiation, Planning, Execution and Closeout. It will cover the major components of each phase, and discuss both the technical aspects of what occurs in each step along with the responsibilities and expectations of PBS and Customer agencies as we partner to develop and execute space projects to serve your mission needs.

June 21, 2018
Demystifying design intent drawings

Download: Demystifying design intent drawings presentation [PDF - 22 MB] | Demystifying design intent drawings questions & answers [PDF - 177 KB] | Demystifying design intent drawings presentation video | DID review guide

If you’re part of a project team working with GSA, you may have been asked to review Design Intent Drawings and provide input to ensure your agency gets the space that meets its mission requirements. As part of this process, you may be asked to understand and use the technical language and symbols of architecture and engineering.

Oct. 17, 2019
An overview of real property disposal: mission, services, and opportunities

Download: Real property disposal presentation [PDF - 1 MB] | Real property disposal presentation presentation video

The Office of Real Property Utilization and Disposal works with all Federal land holding agencies to develop real estate strategies (conveyances, exchanges, relocations, and sales) to identify and better manage underutilized assets. The RPUD program offers Federal clients a wide range of realty services, expert guidance and analytical tools.

This presentation will provide an overview of the program, the disposal process, and the various services RPUD can offer. These include transaction support, due diligence analysis, targeted asset reviews, highest and best use studies, appraisals, marketing strategies, environmental assessments and historic evaluations.

This program leverages its services, tools and expertise to drive optimal real estate outcomes that are tailored to an agency’s unique mission requirements. To complement its expertise and to enhance service offerings, RPUD provides a variety of contractual vehicles that offer Federal clients access to realty and environmental firms. RPUD services are available to all Federal landholding agencies.

July 20, 2023
RWA policy and process fundamentals

Download: RWA presentation video | RWA questions and answers [PDF - 312 KB] | RWA presentation [PDF - 1 MB]

If you’ve taken one (or more) of our recurring eRETA Digest classes - you’ve become familiar with the application that supports development of Work Requests which may become fully funded RWAs - Reimbursable Work Authorizations. This PBS multi-billion dollar program supports the federal community with a myriad of above-standard (beyond your rent) critical projects and services.

We’re offering an overview of the foundational policies and processes that govern the reimbursable services program. So if you’re new to this type of work between your agency and PBS, or want to brush up on the latest changes, this session is for you!

April 25, 2023
eRETA digest

Download: eRETA digest presentation video | eRETA digest presentation [PDF - 2 MB] | eRETA digest questions and answers [PDF - 313 KB]
eRETA (RWA Entry and Tracking Application) is the official tool for submitting Work Requests and digitally signed Reimbursable Work Authorizations to GSA.

March 9, 2021
RWA national policy manual highlights

Download: RWA national policy manual questions and answers [PDF - 182 KB] | RWA national policy manual presentation | RWA national policy manual presentation video

The PBS Reimbursable Services Program published the new RWA National Policy Manual in August 2020. This training will highlight some of the major policies referenced in the NPM, as well as some process and system components to help you manage your agency’s RWA and Work Request portfolio as seamlessly as possible.

July 16, 2020
What to expect from RWA fee reform

Download: RWA fee reform questions and answers [PDF - 138 KB] | RWA fee reform presentation [PDF - 138 KB] | RWA fee reform presentation video

The RWA program is changing its fee structure for the first time since the sliding scale fee structure was implemented in 1995. This session will kick off with a recap of the multiple components that make up RWA Fee Reform (the fee structure is only one of those changes) and then dive deeper specifically into the new fee structure, how it differs from the existing fee structure, and the importance of the RWA Acceptance Date, which dictates which fee structure will be used.

Jan. 23, 2020
eRETA advanced — feature focus

Download: eRETA advanced questions and answers [PDF - 212 KB] | eRETA advanced questions and answers vol II [PDF - 163 KB] | eRETA advanced presentation | eRETA advanced presentation video

In this session we’ll help you get more comfortable executing your RWA program in the eRETA environment.

Jan. 7, 2020
eRETA basics - overview sessions

Download: eRETA basics questions and answers vol I [PDF - 282 KB] | eRETA basics questions and answers vol II [PDF - 252 KB] | eRETA basics questions and answers vol III [PDF - 208 KB] | eRETA basics presentation | eRETA basics presentation video

See how electronically managing your RWAs - from concept to close-out - can save your agency time and effort.

March 16th, 2023
Understand your workspace usage with daily occupancy data

Download: Workspace usage presentation video | Workspace usage presentation [PDF - 1 MB] | Workspace usage questions and answers [PDF - 130 KB]

Understanding how a workplace is truly used is the first step to planning for a modern, functional space that effectively meets mission needs.
GSA is testing and piloting methods for tracking daily occupancy data to identify effective, scalable methods of collecting and analyzing anonymized data to inform trends in how occupants are returning to the office so that our customer agencies can better plan and develop spaces that are the ideal size and configuration for their missions and workforces. Come to this session to learn about the data collection technologies and techniques that can be applied to evaluate your workplace.

Feb. 18, 2021
Occupancy planning and solutions

Download: Occupancy planning questions and answers | Occupancy planning presentation | Occupancy planning presentation video

At GSA, we’ve heard your concerns, and recognize the challenges you face when attempting to thoughtfully plan for your future occupancies. Join our session to familiarize yourself with some resources, tools, and expertise that can make the effort much more manageable.

Dec. 15, 2016
Planning and requirements management

Download fast track space [PDF - 2 MB]

Jan. 10, 2023
Commercial coworking

Download: Commercial coworking presentation video | Commercial coworking presentation [PDF - 1 MB] | Commercial coworking facts [PDF - 98 KB] | Commercial coworking questions and answers [PDF - 152 KB]

GSA just entered our second year of offering co-working space to our customer agencies through a service contract with five national commercial vendors. Join us for a Client Enrichment Series presentation on Jan. 10 to learn how this flexible space solution may help your agency meet its space needs!

July 27, 2022
Workplace feasibility scenarios made easy with WIFM 2.0

Download: Workplace feasibility presentation video | Workplace feasibility presentation [PDF - 3 MB] | Workplace feasibility questions and answers [PDF - 133 KB]

Now better than ever — we’re happy to introduce the latest version of our Workplace Investment and Feasibility Modeling tool — or “WIFM” 2.0! WIFM is designed to assist federal agency workplace teams in exploring the feasibility of workplace change before the workplace project requirements have been defined.

Feb. 17, 2022
Workplace engagements

Download: Workplace engagements questions and answers [PDF - 126 KB] | Workplace engagements presentation [PDF - 7 MB] | Workplace engagements presentation video

Come to this overview session to learn about the variety of services our Center for Workplace Strategy has to offer to help you reimagine your workplace. From Activity Based Planning analysis to the self-service tools like our “Workplace Investment and Feasibility Modeling” to full-blown workplace engagements requiring organization-wide buy-in and change management, GSA can help guide you through options that suit every requirement and budget.

Dec. 9, 2021
Workplace design — lighting and acoustics

Download: GSA workplace SME POCs info sheet [PDF - 697 KB] | Workplace design presentation [PDF - 4 MB] | Workplace design presentation video | Workplace design questions and answers [PDF - 154 KB]

The low-hanging fruit of a human-centric and sustainable workplace!

As we adapt to the new realities… of the hybrid workplace, a mix of in-office and remote work, Federal agencies may desire some renovation or new construction to accommodate the emerging needs of their returning staff. In addition to the amount and configuration of space, two key elements of space design which have a great impact on the quality of that workplace sometimes go overlooked: lighting and acoustics.

Well-conceived lighting and acoustic strategies are the low-hanging fruit ripe for the picking to support work going forward in the new, human-centric hybrid environment. If thoughtfully considered at the beginning of your project, lighting and acoustics considerations can be implemented to complement your mission and staff needs, your budget and your sustainability goals.

Questions this session will address:

  • How can Federal facilities compete with the now familiar home office? Why should they?
  • Why are better lighting and acoustics more sustainable?
  • Why are recent discoveries about lighting so important to worker well-being and productivity?
  • How can better lighting and acoustics support the hybrid work environment to better “sync” the home office and the collaborative workplace?
  • What small practices can improve the home office acoustic and lighting environment?
  • How making a more human-centric environment is facilitated by better lighting and acoustics.
  • What lighting and acoustics parameters you should consider when working with GSA to prepare a scope of work for your workplace projects.

Nov. 18, 2021
Federal solutions for co-working

Download: Federal solutions questions and answers [PDF - 172 KB] | Federal solutions presentation [PDF - 1 MB] | Flexible co-working services info sheet [PDF - 277 KB] | GSA FlexHub info sheet [PDF - 159 KB] | Federal solutions presentation video

To keep pace with the changing ways in which Federal employees are working, GSA has awarded a Flexible Co-working Services contract to provide our Federal customers with short-term, on-demand co-working solutions. The services are available for immediate use in markets across the Continental United States and are delivered via five national co-working vendors.

April 13, 2021
The future of federal work insights

Download: Future of federal work questions and answers | Future of federal work presentation | Future of federal work presentation video | Workplace 2030 overview [PDF - 148 KB]

The pandemic has provided new insights on how the landscape of the federal workplace could be modified to build upon the learnings from this past year of rapid adaptation. The future of work is the ability to be productive anywhere, anytime. Technology has begun to replace space as the force bringing work together, but space still plays a key role toward maintaining and enhancing human connections. Join us for an overview of the findings that GSA has gathered through a series of conversations across the federal government that bring this concept of technology and space together in innovative ways to support the federal workforce and the work accomplished.

Jan. 21, 2021
Shape your workplace with activity based planning

Download: Shape your workplace questions and answers [PDF - 141 KB] | Shape your workplace presentation [PDF - 6 MB] | Shape your workplace presentation video

Activity Based Planning is a strategic approach for workplace planning and design. Through an examination of agency organizational metrics and employee work styles, your workplace becomes an environment where individuals can choose the most effective method for accomplishing their work. Recognizing that one size does NOT fit all, ABP is grounded on the principal that a rich variety of spaces is often necessary to support an organization’s equally diverse range of activities and work styles. Tap into the expertise of our Total Workplace experts and start viewing your workplace through a new lens.

Aug. 16, 2018
Workplace “WIFM” tool

Download: WIFM tool presentation [PDF - 1 MB]| WIFM tool questions and answers [PDF - 128 KB] | WIFM tool presentation video

The Workplace Investment and Feasibility Modeling tool – or “WIFM” – is designed to assist federal agency workplace teams in exploring the feasibility of workplace change before the workplace project requirements have been defined.

For more information, contact:
Andrea Bell
Program Analyst
917-952-1851
andrea.bell@gsa.gov

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Last updated: May 1, 2025
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