Custodial services
We provide cleaning for assigned space equal to commercial cleaning for similar space. The following services are standard: vacuuming; sweeping and dusting; emptying trash; servicing restrooms; lobbies; corridors; and other common areas; servicing loading docks and platforms; and window washing. Carpet spot removal can be done on an as-needed basis. Overall shampooing is done as a reimbursable service and should take place on a regular basis to preserve the appearance and condition of the carpet. For custodial requests, contact GSA Property Management Office at 510-637-5000 or EBFO-Frontdesk@gsa.gov.
Recycling
Tenants are encouraged to take advantage of the building-wide recycling program, which includes all grades of paper, cardboard, plastic and aluminum as well as composting. Any questions regarding recycling, please contact the GSA Property Management Office at 510-637-5000.
Displays and personal property
Do not post or display any material outside tenant space without first contacting the GSA Property Management Office at 510-637-5000.
Do not put surplus items in building common space such as corridors, elevators, loading dock, etc. Doing so may impede egress should the building need to be evacuated. We will be glad to advise you about excess property.
Additional services
Ten hours of heating, ventilation, air conditioning, and lighting are provided at no additional cost during normal duty hours. Additional service outside this timeframe is available on a reimbursable basis through a reimbursable work authorization with advanced notice to the GSA Property Management Office at 510-637-5000 or EBFO-Frontdesk@gsa.gov. Examples include after-hours lighting, special or after-hours cleaning, office space carpet cleaning, uninterruptible power services, and non-standard trash removal.
Construction (space alterations)
Space alterations should not be performed without first contacting the GSA Property Manager. We can provide alteration solutions to meet your needs. Alteration projects are normally funded through a Reimbursable Work Authorization (RWA). For any questions, please call the GSA Property Management Office at 510-637-5000.
Utility closet access
Tenant and tenant vendor access to electrical and telephone closets can be obtained by contacting the GSA Property Management Office or O&M contractor at 510-637-5000 or EBFO-Frontdesk@gsa.gov. Please do not install equipment in these closets without first contacting the GSA Property Management Office.
Deliveries/Moves
Contact the GSA service desk at 510-637-5000 or EBFO-Frontdesk@gsa.gov to get delivery and certificate of insurance requirements prior to scheduling a delivery.
Elevators
There are two banks of passenger elevators in each tower: one bank serving the garage level through the fifth floor; the second bank serving the first floor and fifth floors to the 17th floor. All elevators are for passenger use only (no carts or equipment, please). Each tower has its own padded freight elevator for deliveries.
Phone services
If you use GSA telephone services, please send all telephone service requests (moves, adds, changes and disconnects) to tsr@gsa.gov. For telephone issues, please call 866-504-6353 or email FAS.phonehelp@gsa.gov.
Lost & Found
All lost and found items are to be turned in to the GSA Property Management Office and are held for a maximum of three months. If items are found by security after hours, they are held at the FPS Control Center until the GSA office is open the following day. All items turned in are recorded and logged.
Occupant emergency plan
As the lead tenant in this building, the Internal Revenue Service is responsible for creating and updating the Occupant Emergency Plan. Please take time to become familiar with it, and participate in Facility Security Committee meetings.
U.S. General Services Administration