U.S. General Services Administration
National Customer Service Center
800-488-3111
ncsccustomer.service@gsa.gov
OASIS CONTACTS
OASIS
Oasis@gsa.gov
NOTE: The OASIS SB and OASIS Customer Support email addresses have been merged into the Oasis@gsa.gov.
CPRM Support
OasisCPRM@gsa.gov
Industry Guidance and Resources
Below are resources to support OASIS vendors with contract administration and reporting.
Contract Administration
OASIS U, SB and 8(a) Contractor List OASIS U, SB and 8(a) Contractor List [XLSX - 220 KB] (Updated Weekly)
We have designated two email addresses that must be used when contacting OASIS:
- Modification- When requesting modifications (e.g., novations, address changes), submitting contract compliance deliverable documentation, or submitting changes or any other updates to your contract information (eg., email, phone, contact information), please use the following form to submit changes.
- General Questions- The email address that is set up to field all general OASIS questions that are not related to contract compliance or contract changes, is: oasis@gsa.gov.Commercial and non-commercial services.
Download this snapshot of the Novation Checklist [PDF - 177 KB].
Contract Reporting
The OASIS contract requires vendors to properly report new task orders awarded against their contract in CPRM.
Contract Payment Reporting Module (CPRM) - direct link
You may contact oasiscprm@gsa.gov with any questions you have about CPRM or reporting.
Failure to ensure the CAF is appropriately included in all task order solicitation responses and subsequent task order awards, on a separate line item, may lead to contract non-compliance. It is critical to ensure CAF is paid to you by ordering contracting offices, so that you may in turn remit payment to GSA. Your OASIS contract requires you to report new task orders awarded against your contract within 30 days in CPRM, and to report invoices each quarter after that. Remittance of CAF billed to, and collected from, your customers in a timely manner through CPRM reporting is required by the contract in Section G.3.1., Contract Access Fee. You may contact oasiscprm@gsa.gov with any questions you have about CPRM or reporting.
Vouchers & Contract Access Fee Remittance (PDF) -July 2024
- Vouchers and Contract Assessment Fee Remittance [PDF] [PDF - 602 KB] (PDF) - July 2024
- OASIS CPRM Reporting Manual [PDF - 2 MB] (May 2022)
- Overview of Reporting- Focus on OASIS [PDF - 2 MB] (Presentation Deck June 2023)
- Overview of Reporting- Focus on OASIS (Recorded Demo June 2023)
- CPRM Invoice Upload Template [XLSX - 41 KB] (August 2023)
- Overview of Prices Paid Data & Invoice Upload Template [PDF - 1 MB] (Presentation Deck May 2024)
- Categories of Labor Categories [PDF - 474 KB](XLSX)- July 2023
- Categories of Labor Categories [PDF - 65 KB] (PDF)- July 2023
Below is a list of agencies that have signed a Memorandum of Understanding to use the OASIS contracts and the related reduced Contract Assessment Fee (CAF) rate percentages.
| Receiving Agency | Negotiated CAF Rate Percentage |
|---|---|
| DOD Defense Procurement and Acquisition Policy (DPAP) [PDF - 1 MB] | 0.10% |
| US Air Force [PDF - 83 KB] | 0.10% |
| 0.10% | |
| US Navy [PDF - 96 KB] | 0.10% |
| Department of Homeland Security [PDF - 1 MB] | *Effective January 1, 2024, the CAF is 0.10%. This revised and reduced CAF applies to all new task order awards, as well as previously awarded task orders, with an effective date no later than January 1, 2024. Note: The CAF for all DHS task orders awarded in FY23 at the rate of 0.0% will be increased to 0.10%. This increase will go into effect when the next task order option period is exercised. Contact oasismods@gsa.gov and use DHS CAF in the subject line with questions. |
Centers for Medicare and Medicaid Services (CMMS) [PDF - 227 KB] *(CMMS is a Bureau within The Department of Health and Human Services (HHS)). | 0.50% |
Other Resources
The OASIS Program created a tool that takes its data to the next level. OASIS stakeholders can now view and segment OASIS information to make better program and business decisions.
With the OASIS Dashboard, you have the ability to:
- Explore OASIS and OASIS SB data by federal agency and industry partner; and
- Build customized reports and download them to your computer.
Notice to Users: GSA strives to comply with Section 508 of the Rehabilitation Act of 1973. Some of the dashboard content presented through .swf files may not be completely accessible to users of assisted technology. If you experience technical issues, please contact BIEDW Support.
For content questions, please email OASIS Customer Support.
Contact the National Customer Service Center for general vendor inquiries.