GSA Fleet Card

Each GSA Fleet vehicle has a corresponding GSA Fleet card. The seven-digit vehicle tag number is embossed on the face of the card (Ex. G12-3456A,G12 A3456). Use the GSA Fleet card to pay for fuel and maintenance for your GSA Fleet-leased vehicle. The GSA Fleet Services card is accepted at over 180,000 fueling and maintenance sites in all 50 states, U.S. territories, and Canada.

Each agency is responsible for issuing a Fleet card task order. In addition to GSA Fleet, the Departments of Commerce, State, and Homeland Security have all chosen WEX as their fleet card. To find out which fleet card federal agency vehicles are utilizing, feel free to contact GSA’s SmartPay Office.

For problems using your Fleet Card call 866-WEX-4GSA (866-939-4472).

Using the GSA Fleet card

Authorized purchases- In accordance with the Federal Acquisition Regulation (FAR 13.301), you are authorized to use your GSA Fleet card for the purchase of fuel, maintenance, and repair of government owned and operated motor . A GSA Fleet card is issued to a specific vehicle and should only be used for the corresponding vehicle. The leasing agency is the government’s agent for each purchase made with the GSA Fleet card and is responsible for each transaction. The agency is also responsible for ensuring compliance with applicable GSA Fleet and agency regulations and procedures.
Authorized transactions:
- Regular unleaded, self-service fuel
- Immediately consumable items (e.g., a quart of oil or washer fluid)
- Required preventative maintenance
- Car washes (not to exceed regional policy)
- Mechanical repairs
Unauthorized transactions:
- For any vehicle other than the one imprinted on the card
- Premium or full-service fueling (unless required by state law)
- Convenience store items such as maps, air fresheners, food, etc.
- Over-maintenance of the vehicle (ONLY purchase maintenance authorized by GSA Fleet)
- Excessive car washes or details
- Purchases at parts stores
Electric Vehicles- You must use a ChargePoint scan card to charge publicly at any public station operating on the ChargePoint network. The energy consumption data is recorded by vehicle tag and published along with your other fueling transactions in the fuel usage report (FUR). Contact your Fleet Services Representative (FSR) to request a scan card.
At a military installation- use the GSA Fleet card to activate DLA-capitalized pumps at military installations in CONUS/Stateside and in Europe.
PIN or driver ID help- contact your local Fleet Service Representative (FSR).
Replacement cards- If your card is lost, stolen, compromised, or broken, contact your agency vehicle coordinator. If you have a GSAFleet.gov account you may order a replacement card under the “Manage My Fleet” tab. Replacement card(s) will arrive within 1-2 business days from the time of order. Direct any questions about Fleet card orders to replacementcards@gsa.gov.
Spending limits- Each GSA Fleet card has a dollar limit based on the tank capacity of the vehicle. Fuel pumps have dollar limits built into their software that card providers cannot override. Fleet card providers work with merchants to determine the pump shut off limits as fuel prices change. If you hit the station limit but still need more fuel, you can begin a second transaction at the pump to finish filling.
Vendor doesn’t accept WEX or Declined transaction- Call WEX at the number on the back of the card, 866-WEX-4GSA (866-939-4472) and they will give the merchant with an alternate Mastercard payment. As a last resort, you may use cash or your personal credit card, and you must seek reimbursement from your agency. Your agency must contact GSA Fleet for reimbursement. GSA Fleet will issue a credit to your agency’s monthly vehicle bill.

Card use during a government shutdown

GSA Fleet cards will continue to function as normal when there is a government shutdown, unless there are agency-specific requests to disable the cards. Check with your agency regarding the use of both GSA Fleet-leased vehicles and Fleet cards due to appropriation limitations during a shutdown. You may not be authorized to use your card if your agency has determined you are not an exempt employee during the shutdown.

If you need to reach WEX customer service during the shutdown, please call 866-WEX-4GSA (866-939-4472).

Maintenance and after hours needs

For maintenance under $100- Merchants can either electronically accept the WEX Fleet card or call in the transactions to 866-WEX-4GSA (866-939-4472) to receive a MasterCard number.
For maintenance over $100 or for any accident damage- Merchants must contact GSA Fleet for authorization prior to doing the work at 866-400-0411.
Roadside assistance- Use the following methods, which are listed in preferred order:
- During business hours, contact the Maintenance Control Center (MCC) at 866-400-0411 and select option 1.
- If the vehicle is under manufacturer warranty, contact the manufacturer’s roadside assistance program.
- If you need a tow after normal business hours and the vehicle is not under warranty, contact WEX to coordinate roadside assistance at the number listed on your GSA Fleet card. On the next business day, contact the MCC or your FSR to inform GSA Fleet of the location of your vehicle to expedite repairs. You can avoid unnecessary “unauthorized purchase” charges on your agency’s monthly GSA vehicle invoice by promptly informing us of any after-hours roadside assistance events.

Use outside of the continental U.S.

In Puerto Rico- GSA Fleet-leasing customers are issued a Total Fleet Card for fuel and car washes at participating Total fuel stations.
U.S. Virgin Islands and American Samoa- GSA Fleet customer are issued a MasterCard exclusively for fuel purchases. For further assistance with fuel cards, contact your Fleet Service Representative (FSR).
Europe- Use the WEX fleet card, included with each GSA Fleet-leased vehicle, to turn on installation pumps nationally. The Defense Logistics Agency (DLA) uses WEX fleet cards to activate DLA-capitalized pumps at military installations in European countries where GSA Fleet Europe offers full-service rates. You can also coordinate with GSA Fleet to obtain reimbursement for tax-free, off-post commercial fuel in full-service area host nations, which is available via Army Air Force Exchange Service (AAFES) or Navy Exchange (NEX) cards or coupons. For more information, contact your Vehicle Control Officers (VCOs) or GSA Fleet Service Representative (FSR)

Short Term Rental (STR)

A Fleet card may be requested when submitting a Short Term Rental (STR), request. Fuel card(s) are shipped to the designated rental point of contact up to 10 days before the rental start date, or upon vendor selection if the request begins in less than 10 days.
Fleet cards for STR vehicles are not tag-specific. Each fuel card has a unique account number and includes the rental request and sequence number.
All STR fuel charges are billed as an agency-incurred expense (AIE) based on the rental request number.

Vendor information

GSA Fleet vehicles are easily identifiable by the license plate and payment method. License plates on GSA Fleet vehicles have a “G” preceding the alphanumeric sequence. If you encounter a GSA Fleet vehicle without a GSA license plate, ask the driver to provide the GSA Fleet service card. The vehicle tag number is located in the lower left corner of the card. If the vehicle has GSA tags, make sure the vehicle license plate matches the number listed on the GSA Fleet service card.

Fuel, service, and maintenance transactions under $100-
- If your credit card machines accept WEX cards, swipe the card and follow the instructions.
- If you are unable to accept the WEX card directly, call the number on the back of the card and you will be given a MasterCard number.
- If you don’t accept credit cards, sign up for Automated Clearing House (ACH) or direct deposit into your bank account. Contact WEX’s Merchant Support at 877-259-9552 or gsamerchantsupport@wexinc.com.
Service and maintenance transactions over $100- PRIOR to performing work, call the GSA Maintenance Control Center (MCC) or Accident Management Center (AMC) at 866-400-0411.

If you already accept WEX and would like to add another location, send your request to MerchantApplications@wexinc.com. To become a WEX accepting merchant, contact WEX.