Requirements for SIN 561599: Travel consulting services

Table of contents

• Travel-related definitions
• Description of work
• Scope and complexity
• Contractor requirements
• Travel management service or system requirements
  • Our reporting requirements

Service Contract Labor Standards, formerly known as the Service Contract Act, does not apply to SIN 561599, travel consulting services.

Travel-related definitions

• E-Gov Travel Service, or ETS2 — End-to-end travel management service that automates and consolidates the federal travel process in a secure, online environment for civilian agencies.
• Defense Travel System, or DTS — A fully integrated, automated, end-to-end travel management system enabling DoD travelers to create Temporary Duty Travel orders, prepare reservations, receive approvals, generate travel vouchers, and receive a split reimbursement between their bank accounts and the Government Travel Charge Card vendor. DTS operates at over 9,500 total sites worldwide.
• Permanent Change of Station — The relocation of an employee to a new official station or post of duty for permanent duty.
• Special Publication 800-87 — Provides agency organizational codes used under this schedule for reporting purposes. This standard data element may be used for the interchange of information on federal operations when that information is identified by organization. This publication is available in the NIST computer security resource center.
• Temporary Change of Station — The relocation of an employee to a new official station for a temporary period (not less than six months, nor more than 30 months) while the employee is performing a long-term assignment and subsequent return of the employee to the previous official station upon completion of that assignment.
• Temporary Duty Travel — Travel at a place, away from an employee’s official duty station, where the employee is authorized to travel.

Description of work

Contractors should provide travel and relocation consulting and related services to assist the government in meeting its travel needs, including temporary duty travel, relocation, and temporary or permanent change of station.

This may include travel management, travel security, travel technology, and the service areas listed below.

Typical tasks include

• Developing strategies to support agency adoption of ETS and DTS
• Studying current travel management processes and recommending efficiencies
• Identifying travel security needs
• Analyzing travel card data to facilitate program management
• Re-engineering relocation processes
• Assessing preferred supplier programs
• Developing requirements and specifications for travel needs
• Evaluating proposals, services, and contractor performance or products
• Giving customer satisfaction surveys
• Testing technologies
• Providing trend analysis of agency travel spend to enable budget forecasting
• Facilitating meetings
• Providing operational support, such as reviewing travel requests and vouchers
• Auditing distribution channels and travel service providers, such as travel agents

Scope and complexity

Contractors will provide various services necessary to satisfy ordering agencies’ travel consulting requirements. We need services that industry normally provides to commercial customers. You should be able to provide services for ordering agencies with multiple organizational levels and geographic locations, and you should be able to handle multiple task orders simultaneously.

Contractor requirements

You will:

• Offer travel and relocation consultant services.
• Ensure that your staff maintains required professional certification, accreditation, license, bond, and proficiency in their area of expertise.
  • Maintain documentation of these records
  • Understand that the government will not pay for expenses to meet this requirement
• Provide services and deliverables that comply with all applicable government travel and relocation regulations, including the:
  • Federal Travel Regulation
  • Foreign Affairs Manual
  • Joint Federal Travel Regulations
  • Joint Travel Regulations
• Give the same level of service that commercial and corporate customers experience.

Travel management service or system requirements

You should ensure that the products and services provided to participating agencies are effective, cost-efficient, and supportive of ETS and DTS and their respective agencies.

Our reporting requirements

Frequency

Your reports are due quarterly, based on the following schedule.

Submission instructions

Submit your Microsoft Excel 2010-based report online. 

1. Upload the MS Excel report into our Sales Reporting Portal as an attachment to your quarterly Industrial Funding Fee, or IFF, and sales reporting.
2. Email the report to travel.programs@gsa.gov, using quarterly sales report by agency as the subject. In the email, include the contract number, company’s name, and SIN.

All GSA reporting is at no additional cost to the government.

Detailed task order data

Provide us with task order information for each ordering agency. Develop and maintain a current database of agencies or organizations serviced under this contract. Your database should include:

• The agency or organization task order number.
• The estimated dollar volume of the task order.
• The agency or organization name, point of contact, address, phone and fax numbers, and e-mail address for the point of contact.

Within five business days of our request, you need to provide a current report of the agency or organization program data.

You will submit a copy of all task orders and any subsequent modifications to us. After receipt of an awarded task order, provide one complete, electronic copy of the task order and its technical and price proposal and all subsequent modifications, to the contracting officer or their representative within 10 calendar days after execution. Email copies to onthego@gsa.gov and travel.programs@gsa.gov.

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