Office of Customer Engagement

In the Office of Customer Engagement, your business is our business. Our customer-centric approach positions our staff to understand the unique mission drivers of your current and future operations.  This knowledge helps us to foster alignment of our GSA resources to your business challenges and deliver value in terms important to you.

Establishing strategic relationships throughout your organizations enables us to learn about your business objectives and craft innovative workplace solutions to fulfill them. This outreach is conducted via our Account Management Program, working in conjunction with a network of internal team members in various business lines.  Infusing intelligence and insight about your agency into all aspects of our business helps us to become a more strategic and proactive partner; creating a climate for our mutual success.