PBS customer forums
The Public Buildings Service's Customer Forums provide federal real property personnel the opportunity to learn, first-hand, from GSA experts about new and updated policies, programs, and initiatives. Managed by the Office of Portfolio Management and Customer Engagement, these events feature information and updates from across PBS business lines on the topics that are most important to our customers. These events also provide the opportunity to ask questions directly to GSA personnel and network with other federal real property professionals.
2023 PBS National Customer Forum
The 2023 PBS National Customer Forum has concluded. Thank you to the many in-person and virtual participants.
You can view select session recordings here.
Slide decks are also available for the below sessions:
Previous forums
2022 PBS Customer Forum
Tuesday, June 14 (View the first day session recording.)
Session slide decks:
Wednesday, June 15 (View the second day session recording .)
Session slide decks:
Thursday, June 16 (View the third day session recording.)
2021 PBS Customer Forum
Contact PBSForums@gsa.gov for additional information.
(* - Session was a panel discussion and/or did not have an accompanying slide deck or Q & A)
2020 PBS National Customer Forum
The 2020 PBS National Customer Forum was cancelled.
2019 PBS National Customer Forum
Thursday, June 6, 2019: Morning Plenary Session Recording (with audio)
2018 PBS National Customer Forum
Monday, June 25, 2018
January 25, 2018
2017 PBS Planning and Requirements Management Process Customer Forum
January 25, 2017
A discussion on improvements made to the way that PBS approaches requirements development activities for all real estate projects. These national improvements are intended to standardize requirements development terminology, enhance methods of communicating planning and project life cycle requirements, and apply consistency in communication and project delivery.
The shortcut to this page is gsa.gov/pbsforums
Questions?
Email us.
Virtual Sessions Available
PBS provides regular online education sessions through the Client Enrichment Series.
Click hereto visit the CES YouTube stream to view previous sessions.
To view and register for upcoming Client Enrichment Series sessions, visit www.gsa.gov/ces.
U.S. General Services Administration