Text Commercial Platforms, modern, streamlined, mission-focused purchasing in white on dark blue background with abstract cart icon on right

Program benefits

Check out our FY 2024 Program and Customer Experience highlights!

What current users are saying

“It’s been a game changer as a purchaser. What used to take me hours now takes me minutes.”

“Great modernization of the purchasing process.”

“The prices are fair and allow us to save taxpayers money … I can purchase one item if that is all that is needed.”

The Commercial Platforms Program, or CPP, provides a whole-of-government approach to online purchases of routine items with standardized terms and conditions, cost savings, and business-to-business features that help to advance agency and administration priorities.

Agencies gain access to a highly competitive supplier pool, including small businesses and mandatory sources such as AbilityOne products, in a familiar, modern, and streamlined purchasing experience.

In addition to dedicated government customer support from each platform, the CPP team works closely with agencies to refine and improve the purchasing experience to ensure the program meets their unique needs and missions.

Benefits across agency roles

Administrators and program leads

Efficient, streamlined purchasing to support all agency roles, from shoppers (non-purchasers) to authorized purchasers
B2B pricing benefits, including volume discounts and tiered pricing
Tools to enable compliance and promote government priorities including Section 889, Supply Chain Risk Management, AbilityOne, small business, and Made in America
Spend data visibility provides agency purchasing insights
Weekly purchaser training sessions and access to specialized resources
Dedicated program team to help your agency navigate and fully leverage each platform

Purchasers

Access to eight modern commercial platforms with tax-exempt status and no minimum order quantities
Detailed product descriptions and images with accurate, real-time inventory
Built-in features to support Section 889, AbilityOne, Made in America, and small business purchasing
Total order visibility from placement to shipment tracking and receipt
Detailed reconciliation documentation to support end-of-month closeout
Cart sharing, empowering shoppers to research products and submit carts for review

Shoppers (non-purchasers)

Consumer-like shopping experience with detailed product descriptions and images for easy, effective market research
Dedicated platform customer service to help users find the right solution to meet their requirements
Request official quotes and inquire about volume discounts
Add products to shareable carts or lists to send to authorized purchasers
Ability to monitor order status via tracking numbers

Key differentiators

Higher FAR priority: As a competitively awarded, multi-agency contract, the Commercial Platforms Program offers participating agencies a higher buying priority across eight awarded commercial platforms, per FAR 8.004.
Small business credit: GSA signed a Memorandum of Understanding with the U.S. Small Business Administration allowing the program to submit eligible purchases made with SBA-certified small businesses across seven socioeconomic categories, to be reported and credited to each agency. No agency action is required. GSA prepares and sends the report on an annual basis.
Customer experience insights: Customer insights and spending trends collected from surveys, focus groups, and training demos provide a window into an agency’s use of the program, while also informing future platform features.

Program highlights

Check out the Commercial Platform Program’s FY 2024 highlights, including overall spend, small business spend, participating agency details, and customer experience data. You can download, print, and share the infographics as well. Please reach out to CommercialPlatforms@gsa.gov with any questions.