Our training resources provide guidance on many steps and issues you may come across as you work with Reimbursable Work Authorizations (RWAs). Browse this page to find videos, live events, or documents that will speed your work.
The basics of RWAs
This 3-minute video provides an overview of RWAs and the processes for using them.
This overview chart of the Work Request-RWA process [PDF - 15 KB] is also helpful.
If you are trying to access the eRETA system for the first time, make sure you have an account on the PBS portal, and then follow the directions to access eRETA.
Live training events
Upcoming events
Register for these upcoming events to improve your RWA knowledge.
| Topic
|
Description
|
Date/Register Link
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| eRETA
|
Learn about how to submit RWA Work Requests and amendments to GSA in eRETA, digital signature functionality, and eRETA functions.
|
January 10: 1-2:30pm ET
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| RWA Policy
|
Highlights major policies referenced in RWA National Policy Manual (NPM), as well as process and system (eRETA) components.
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TBA
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Past events
Below are recordings of past live sessions on RWAs and the use of eRETA.
Note: All videos are closed captioned. Users can turn captions on or off by selecting the symbol at the bottom right of the video.
User guides and quick tips on RWAs and eRETA
Submitting RWAs for projects
See older quick tips [PDF - 33 KB]
Submitting RWAs for above-standard services
Examples of above standard services include the following: utilities and HVAC (above office standard), cleaning services (above office standard), O&M and additional utility costs related to special tenant agency program equipment or fixtures.
See older quick tips [PDF - 33 KB]
Features in eRETA
See older quick tips [PDF - 33 KB]
Submitting RWA amendments
See older quick tips [PDF - 33 KB]
Digital signatures
If you still need help, contact us
If you have not found what you needed here, access our contact us page to find the best option for your needs.
U.S. General Services Administration
