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HVAC

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Heating, ventilation, and air conditioning or HVAC systems are responsible for providing thermal comfort and fresh air to building occupants. This is no small task, and as a result, HVAC systems consume an average of 39% of a facility’s energy use.1 These systems are often some of the biggest sources of energy waste but also provide some of the largest opportunities for both energy and financial savings. According to the Whole Building Design Guide, typically “a 30% reduction in annual energy costs can be achieved with a simple payback period of about three to five years.”

Many improvements to HVAC energy efficiency are considered “low hanging fruit” and can be achieved at little or no cost. Larger projects can also pay for themselves quickly. These improvements make striking a balance between comfort and efficiency easy, and help ensure:

  • Worker productivity
  • Occupant satisfaction
  • Personal health
  • Lower operating costs throughout the life cycle of the facility
  • Reduced risk exposure to fluctuating energy prices

HVAC components

Facilitywide

Rendering of an office building with a cutaway showing HVAC systems throughout the building, such as ductwork and a boiler.
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Cooling towers serve as the heat-rejection device for the building’s cooling system. Warm water carries waste heat from the chiller to the cooling tower, which is frequently located on the roof. Through thermal interaction with the outdoor air and evaporation, the water is cooled and returned to the chiller to pick up more heat. A fan often aids in the mixing of air and water to maximize heat transfer in minimal space. Make up water must be added when water leaves the cooling tower via evaporation, leaks, or wind-driven losses. The water is frequently flushed away through a process called “blow down” to remove contaminant building up. Blow down can use a lot of water, so use a conductivity meter to ensure that water is flushed away only when needed.

Because cooling towers are exposed to the outdoor elements, maintenance is especially important to ensure efficient operation.

System Relationships

Water

  • Conductivity meters can ensure that blow-down water is used only when necessary.

Ducts convey conditioned air from the air handling unit or AHU out through the building and return it back to be conditioned again, or exhaust it from the building. They are usually constructed of sheet metal and are often insulated to reduce heat loss and lesson noise transfer to the space.2 The size of ductwork, along with the number of turns and size transitions, affects the amount of energy needed by the fans to deliver air. Think of trying to use a drinking straw: a large, straight straw will require less effort than a narrow, bendy straw.2 Regularly clean your ducts to reduce friction that must be overcome by fans. Also ensure that dampers, which are like valves that adjust how much air enters a duct, are working properly to avoid unnecessary blockage of airflow pathways.

Air delivered by ductwork enters a space via diffusers and registers, which are usually on the ceiling or wall. Air is returned to the AHU or exhausted through grills or perforated openings in the wall or ceiling. Overhead air distribution is most common way that conditioned air enters a room; however, this method frequently produces drafty conditions and makes individual control more difficult. Underfloor air distribution systems serve the space from below, often with many adjustable openings to allow for lower air speeds and increased controllability by occupants at their workstations. Displacement ventilation strategies may be paired with underfloor air distribution to save energy in certain applications.

System Relationships

IEQ

  • Clean ductwork is more likely to be free of mold and other allergens.
  • Properly sized ductwork and diffusers are less noisy than when undersized.

By the time you have taken free air from the outdoors and filtered it, heated or cooled it, and adjusted its humidity, you have a building full of relatively expensive air. Much of this expensive air must be exhausted from our bathrooms and other spaces. The value lies not in the air itself, but the energy that went into conditioning that air. Much of this value can be saved through energy recovery systems. Outside air that is brought into the building can first be made to interact with exhaust air to exchange heat and/or humidity without the two airstreams actually mixing. Energy recovery systems can save 50% to 80% of the energy used to condition incoming outdoor air,2 and can come as runaround coils, heat pipes, and the following:

  • Plate-and-frame heat exchangers – exhaust ducts and outdoor air ducts are brought together to pass heat to one another, typically across a series of metal plates. These systems are fairly low cost, but only transfer sensible heat from one stream to the other.
  • Energy recovery wheels – exhaust ducts and outdoor air ducts are exposed to a rotating wheel of desiccant material. The warmer, more humid air stream deposits moisture and temperature on the material as it passes through. The wheel then rotates to the other air stream for energy “pickup.” These systems tend to be more expensive than other systems, but save enough energy to have attractive payback period.
System Relationships

Water

  • When recapturing humidity with desiccant wheels, water is saved that would otherwise be needed for humidification.

Fans move air throughout the building. Several types of fans are available to serve a variety of applications, from delivery of air through ductwork to exhaust of air from a parking garage. Some examples of fan types include centrifugal, axial, and propeller. Fans are typically sized for the “worst case scenario,” but many situations allow for a reduced flow of air, such as mild weather or weekend operation. Variable frequency drives or VFDs can be added to new or existing fans to throttle back the amount of air delivered while reducing the amount of energy used.

Fans move four main types of air:

  • Outdoor – fresh air brought from outside the building, used for breathing, building pressurization, and replacement of air that leaves the building. Outdoor air is sometimes referred to as “make up air,” typically to replace air being exhausted via kitchen, laboratory, or other process exhaust.
  • Supply – conditioned air that is used to condition the building. Supply air is typically heated or cooled, and can be a mix of both outdoor air and return air.
  • Return – air that has already been used to condition the space, and is returned at room temperature back to the air handling unit for conditioning.
  • Exhaust – air that is no longer suitable for reuse and is ejected to the outside of the building. Examples of exhaust air include air from restrooms, kitchens, laboratories, and specialty spaces where air quality is a concern.
System Relationships

IEQ

  • When tied to CO2 monitors, fans can deliver increased outdoor air when needed, such as a large meeting in a conference room.

HVAC systems do more than make up for the temperature and humidity differences between indoors and outdoors. Internal loads, such as computers, lights, and other equipment contribute waste heat to the space. This heat must be removed from the building in order to maintain a comfortable indoor environment. As a result, where internal loads can be reduced, cooling needs can also be reduced. Specify high efficiency lighting, educate building occupants about turning off and unplugging unneeded devices, employ energy saving computer and monitor settings, and purchase ENERGY STAR® appliances and equipment. When renovating a space, reduce internal loads first before sizing HVAC equipment; you may find that you can buy a smaller, less expensive system to handle the reduced loads.

System Relationships

Lighting

  • Combine daylight sensors with HVAC zones near the exterior windows during time periods when daylight harvesting is possible to reduce HVAC and artificial lighting loads.

An energy saving, stormwater managing, and attractive alternative to traditional roofing surfaces is the planted roof. These roofs employ layers of waterproofing material, soil, and plant life to increase insulation values and promote evaporation and transpiration of rainwater before it reaches our sewers. Planted roofs can even serve as rooftop parks and leisure spaces for building occupants to enjoy.

The two major types of planted roofing are intensive and extensive. Intensive planted roofs have thick layers of soil — 6 to 12 inches or more — that can support a broad variety of plant or even tree species. These are typically the more expensive option, but can provide greater insulation and water treatment benefits. Extensive roofs are simpler planted roofs with a soil layer of 6 inches or less to support turf, grass, or other ground cover. Whichever type you choose, be sure to select plant species that can thrive with your climate’s rainfall to avoid the need for irrigation.3

System Relationships

Water

  • Planted roofs reduce the amount of water needing treatment by storm and sewer systems.

IEQ

  • If your roof is accessible, consider adding seating so that occupants can enjoy their rooftop garden during breaks.

The color, insulation value, and orientation of roof and walls have a great impact on the amount of energy lost through these surfaces. Lighter colored walls and roofs reflect more heat from the sun. A reflective, “cool roof” can lower the roof temperature by up to 50°F.4 Tightly constructed buildings allow less air to escape, reducing infiltration of unwanted outside air that must then be conditioned. Insulation can be added to framing materials, sprayed in gaps, or be integral to the walls and roof, as is the case with structural insulated panels or SIPs.5

System Relationships

IEQ

  • Well insulated walls reduce cold spots for those sitting at the building perimeter.

Windows are a great way to allow daylight to enter a room, but they also are subject to heat loss. New, multi-paned windows have higher insulating values than ever before, but should still be placed strategically along the façade. Design window openings to allow visible light into the space while avoiding glare to work areas. Operable windows also let occupants control the temperature and fresh air in their spaces, but can let in undesirable humidity at times. Connect sensors from the operable windows to the building control system to alert occupants and maintenance staff to close windows when conditions might promote mold growth or moisture damage. Metal window frames also transfer heat more quickly into and out of a space. Choose frames with thermal breaks to slow down this heat loss.

Shading strategies let light into our spaces when it is of most use and block it when we want to avoid glare or additional heat gain. Window films can reflect direct sunlight away from the building. External overhangs let the sun shine in during winter months, when the sun is low on the horizon, and block it during summer months, when the sun is high overhead. Manual blinds give control to building occupants, and automated shades can be tied into the building control system. The presence of neighboring buildings and trees can also help cool a building, so these should be considered when designing both windows and heating and cooling system.

System Relationships

Lighting

  • Daylighting through windows combined with lighter reflective surfaces can reduce the need for artificial light, lowering the amount of heat given off by fixtures.

IEQ

  • Consider translucent panels as a source of daylight with higher insulation values than windows.

Mechanical room

Rendering of an office building's mechanical room, including a boiler
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In its simplest form, an air handling unit or AHU is a mechanical device which combines a fan and a source of heating or cooling. Air is drawn across an electric heating element or through a coil of hot or chilled water pipes, conditioning the air to the proper temperature and humidity for distribution throughout the building. Most AHUs include a combination of heating and cooling elements, dampers for mixing outside and return air, filters to clean the air, drainage for dehumidification condensate, and a variety of controls that shift AHU operation in response to temperature, humidity, and even CO2 changes in the space. You may also find humidifiers, smoke detectors, or other accessories to ensure comfort and safety for building occupants. AHUs may be in mechanical rooms or packaged units on the roof. AHUs typically are classified as “constant volume”, or CV, or “variable air volume”, or VAV, delivering either a consistent volume of conditioned air or a varying amount of air depending on space needs. Both systems have advantages, but VAV systems typically save significant amounts of energy when compared to CV.

System Relationships

IEQ

  • AHU fans can be loud. Place AHUs away from regularly occupied spaces or install sound insulation.

Boilers use electricity, natural gas, or other energy sources to heat water or create steam for heating systems throughout a building. As water evaporates within the boiler, dissolved solids become more concentrated, causing scale to build up in the system that reduces system efficiency. To reduce scale buildup, water is rejected from the system in a process known as “blow down” and freshwater, known as “make-up,” is added. The ratio of impurities6 in the blow down to make-up is known as “cycles of concentration”. The higher the cycles of concentration, the less make-up is required. Consider the following measures to increase the cycles of concentration and water efficiency of boilers:

  • Institute water treatment program to reduce the buildup of dissolved solids and increase cycles of concentration
  • Ensure that there is a well-maintained condensate return loop on steam systems that sends captured condensate via steam traps back to the boiler, which will in turn reduce energy, chemical and water use
  • Monitor condensate return and automatic blow down systems closely for leaks to prevent wasted water use
  • Install an automatic blow down and chemical feed system that rejects water based on specific water quality thresholds

If you are in need of a new boiler, choose a high efficiency option. The average existing boiler loses 24% of the energy intended for heating right out the flue, before it does any useful water heating. Modern boilers can exceed efficiencies of 90%.2 Maintenance is key to proper boiler operation.

There are many different ways to provide space cooling to a facility. A chiller is a device that generates chilled water and distributes it throughout the facility to cool the space. Chillers are most frequently used in large facilities, providing space cooling in 20% of all commercial building floor space and 32% of office building floor space.7 Most chillers use electric motors to drive a mechanical vapor-compression cycle that generates chiller-water. However, absorption chillers can generate chilled water using heat energy as a driver.

Many opportunities exist to increase the efficiency of existing chillers. However, if you are in need of a new chiller, choose a high-efficiency option. The DOE Federal Energy Management Program, also known as FEMP, provides guidance on efficiency requirements for water-cooled and air-cooled electric chillers. Building automation controls are key to minimizing energy consumption.

System Relationships

Lighting

  • More efficient lighting systems can reduce the load on the space cooling system. This can mean a smaller chiller size required to cool the facility, as well as lower space cooling costs.

Water

  • Water-cooled chillers use cooling towers to reject waste heat to the environment through evaporation. Air-cooled chillers do not use water but are less efficient than water-cooled chillers.

Mechanical systems provide heating or cooling in response to signals from control systems. Depending on the system type, these controls may change the supply temperature, humidity, or amount of outdoor air to an individual room, larger zone, or the building as a whole. Buildings may be divided into multiple zones according to HVAC requirements, size, and location. Thermostats and temperature sensors send temperature information to the air handling unit, which alters the amount or condition of delivered air to meet established set points. Some buildings have demand control ventilation, providing just enough outside air to meet the needs of the occupants. Outside air is expensive to condition, so during times where few people are in a space, as determined by CO2 monitors, less outside air is delivered.

System Relationships

Water

  • Individual thermal controls allow for better comfort.

IEQ

  • Changes to some control sequences in a multi-sensored automated HVAC system can affect each other. Ensure that a device behaves appropriately by paying careful attention to the system as a whole.

When outdoor temperature and humidity conditions are just right, tremendous energy savings can be achieved through use of an economizer. With air side economizers, for example, if your space requires 60 degree air for cooling and it is 60 degrees outside, it may make sense to just use outdoor air rather than activating the chiller to condition the return air. If conditions are not quite perfect, control systems can activate dampers to utilize a mix of outdoor and return air to achieve the needed supply air conditions while using little or no mechanical cooling. Water-side economizers work on a similar principle, but use the cooling towers to leverage “free cooling” rather than running the chiller. Because economizer operation requires a fine balance between controls, equipment, and dampers, these systems should be regularly checked for proper operation. A functioning economizer can save a lot of energy, but a malfunctioning economizer can use even more energy than not having one at all.

System Relationships

IEQ

  • Air-side economizer use can increase the amount of fresh, outside air for occupants.

When the air we breathe is clear of dust, pollen, and other particles, we are more likely to be comfortable at work and perform well on the job. Filters, usually found in or near the air handling unit, help clean the air as well as protect HVAC equipment from build-up that can reduce performance. Certain filters are better at removing small particles than others. Look for the filter efficiency as a percentage or the MERV rating — typically between 1 and 20 — when selecting a filter; the higher the MERV number, the smaller the particle trapped by the filter. Filters with lower MERV ratings may be appropriate for residential use, medium ratings for commercial spaces, and high ratings for hospitals and clean rooms.8

Higher filtration efficiency typically comes with a higher price and a greater strain on building fan systems, so choose a filter appropriate for your application. Many filters are disposable, recyclable, or washable. Electrostatic filters capture particles through an electronically charged surface, and must be washed regularly. If using a more expensive, more efficient filter, consider putting a low-cost pre-filter upstream. This technique will help extend the life of the more expensive filter, catching big particles with the less expensive pre-filter.

System Relationships

IEQ

  • High efficiency filters remove particles that might cause allergy or asthma attacks.
  • Filters add strain to building fans, so choose just enough filtration for your application.

Furnaces heat air, typically with electricity or through combustion of natural gas or other fossil fuels, which is then distributed throughout the building for warmth. The average existing furnace is only 76% efficient, but newer models can exceed efficiencies of 90%.2 Furnaces are usually less complex heating systems than boilers, so replacement with a more efficient model can have an even more attractive return on investment. Single stage electric systems can be replaced with two-stage controls, so that the system is not merely on or off, but can have an intermediate setting to meet milder heating needs.

Piping establishes the path through which water and other liquids will travel throughout and beyond the building. Piping can carry chilled water, heating hot water, steam, domestic drinking water, fire protection water, and wastewater. For HVAC systems, avoid loss of energy used to heat and chill water by adding pipe insulation. Efficient pipe routing with minimal pipe bends throughout the building helps reduce first costs and the pumping energy needed. Specifying a larger size of pipe will add somewhat to first costs, but pumping energy may be greatly reduced due to lower friction.9

System Relationships

Water

  • Leaky HVAC pipes contribute to increased need for makeup water.
  • Chilled water and steam are often treated with chemicals, so fixing leaks saves on these materials as well.

Pumps are devices that use a motor to move a fluid from one place to another. In the context of buildings, pumps typically move water through pipes vertically or across long horizontal distances for use, such as cold water originating from a chiller that needs to get to the air handling unit in order to cool spaces in the building. Pipe size, material, and routing through the building all affect the workload for a pump. Pumps should be sized to operate at peak efficiency under conditions they will experience most often. Pumping systems can be made more efficient by using variable speed drives to use less energy during partial loads.

Explore upgrades

Looking for HVAC project ideas? Use the Cost-Effective Upgrades tool [XLSX - 1 MB] to identify potential upgrades and energy conservation measures for your facility.

Resources

  • Whole Building Design Guide
  • DOE | Energy Efficiency and Renewable Energy
  • WBDG.org | Energy Star Building Upgrade Manual [PDF]
  • Illuminating Engineering Society of North America
  • ASHRAE | Advanced Energy Design Guide for Small Office Buildings: Achieving 30% Energy Savings toward a Net Zero Energy Building
  • DOE PNNL | 50% Energy Savings for Small Office Buildings [PDF]
  • DOE PNNL | Advanced Energy Retrofit Guide – Practical Ways to Improve Energy Performance Office Buildings [PDF]
  • DOE | Sustainable Design Guide – Chapter 5: Lighting, HVAC, and Plumbing [PDF]
  • DOE | Sustainable Design Guide – Chapter 2: Whole-Building Design [PDF]

Case studies

  • DOE | Building Performance Database
  • DOE Better Buildings | UC Berkeley: Energy Savings through Campus and Occupant Engagement
  • DOE Better Buildings | Loews Vanderbilt Hotel

1Whole Building Design Guide | High-Performance HVAC

3EPA | Using Green Roofs to Reduce Heat Islands

4DOE | Energy Savers: Tips: Cool Roofs

5DOE | Energy Savers: Structural Insulated Panels

6The impurities in the make-up and blow down water are measured by the conductivity of the water, which is the water’s ability to conduct electricity that indicates the relative level of dissolved mineral content in the water.

7EIA (2012), Commercial Buildings Energy Consumption Survey. Table B41. Cooling equipment, floorspace, 2012, U.S. Energy Information Administration, Washington, DC

8EPA | Guide to Air Cleaners in the Home [PDF]

9DOE | Energy Tips: Reduce Pumping Costs through Optimum Pipe Sizing [PDF]

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Last updated: Jul 7, 2025
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Rates for Alaska, Hawaii, and U.S. territories and possessions are set by the Department of Defense.

Rates for foreign countries are set by the Department of State.

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Rates are available between 10/1/2022 and 09/30/2025.

The End Date of your trip can not occur before the Start Date.

 
 
Additional terms and conditions

Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.

Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."

Per diem localities with county definitions shall include"all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."

When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.

Glossary

  • An SBA program that helps provide a level playing field for small businesses owned by socially and economically disadvantaged people or entities that meet the following eligibility requirements:

    • Be a small business
    • Not already have participated in the 8(a) program
    • Be at least 51 percent owned and controlled by U.S. citizens who are economically and socially disadvantaged
    • Be owned by someone whose personal net worth is $750,000 or less.
    • Be owned by someone whose average adjusted gross income for three years is $350,000 or less
    • Be owned by someone with $6 million or less in assets
    • Have the owner manage day-to-day operations and also make long-term decisions
    • Have all its principals demonstrate good character
    • Show potential for success and be able to perform successfully on contracts

    See Title 13 Part 124 of the Code of Federal Regulations for more information.

  • A multiple-award IDIQ governmentwide acquisition contract offering complete and flexible IT solutions worldwide. A best-in-class GWAC and preferred governmentwide solution, Alliant 2 offers:

    • Artificial intelligence
    • Distributed ledger technology
    • Robotic process automation
    • Other types of emerging technologies

    It provides best-value IT solutions to federal agencies, while strengthening chances in federal contracting for small businesses through subcontracting.

  • A contract identified through a collaborative interagency process by acquisition category experts within the government as offering the best pricing and terms and conditions within the federal marketplace and reflecting the strongest contract management practices. A BIC contract is designated by the Office of Management and Budget as a preferred governmentwide solution that:

    • Allows acquisition experts to take advantage of pre-vetted, governmentwide contract solutions
    • Supports a governmentwide migration to solutions that are mature and market-proven
    • Assists in the optimization of spend, within the governmentwide category management framework
    • Increases the transactional data available for agency level and governmentwide analysis of buying behavior

    Get more info.

  • An agreement established by a government buyer with a Multiple Award Schedule contractor to fill repetitive needs for supplies or services.

  • Types of funds to use on specific expenses.

    • BA51 is for new construction
    • BA53 is for rental of space
    • BA54 is for repairs and alterations below the prospectus level
    • BA55 is for repairs and alterations above the prospectus level
    • BA61 is for operations, except salaries, cleaning, utilities, etc.
  • The work done to make a structure or system ready for use or to bring a construction or development project to a completed state.

  • A GSA SmartPay card that is a centrally billed account. The agency is invoiced for purchases and the federal government pays contractor banks directly. Examples include purchase, fleet, and some travel cards or accounts. See more on how to recognize card types.

  • Negotiated firm-fixed pricing on airline seats for official government travel. The locked-in ticket prices for the fiscal year save federal agencies time and money. Federal employees enjoy flexibility to change their plans without incurring penalties or additional costs. All negotiated rates have:

    • Flexibility to book one-way, multi-leg, and round-trip tickets
    • Lenient refund policies
    • Ability to adjust or cancel flights at no additional cost
    • Unrestricted time limits on ticketing
    • No advance purchase requirements
    • No blackout periods

    Use the CPP search tool to find current fares.

  • A space where individuals work independently or co-work collaboratively in a shared office. The work environment is similar to a typical office, usually inclusive of office equipment and amenities. Typical features of co-working facilities include work spaces, wireless internet, communal printer/copier/fax, shared kitchens, restrooms and open seating areas. May also be referred to as a “shared office.”

  • A system that is bought from a commercial vendor to solve a particular problem, as opposed to one that a vendor custom builds.

  • From 5 USC 5701(6), "continental United States" means the several states and the District of Columbia, but does not include Alaska or Hawaii.

  • An employee who negotiates and awards contracts with vendors and who has the sole authority to change, alter or modify a contract.

  • An employee whose duties are to develop proper requirements and ensure contractors meet the commitments during contract administration, including the timeliness and delivery of quality goods and services as required by the contract.

  • A request of GSA where a federal agency retains and manages all aspects of the procurement process and is able to work with the selected vendor after award.

  • An SBA program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Meet all the requirements of the WOSB Federal Contract program
    • Be owned and controlled by one or more women, each with a personal net worth less than $850,000
    • Be owned and controlled by one or more women, each with $450,000 or less in adjusted gross income averaged over the previous three years
    • Be owned and controlled by one or more women, each $6.5 million or less in personal assets

    See Title 13 Part 127 Subpart B of the Code of Federal Regulations for more information.

  • The primary regulation for federal agencies to use when buying supplies and services with funds from Congress.

    Use acquisition.gov to browse FAR parts or subparts or download the full FAR in various formats.

  • The travel and relocation policy for all federal civilian employees and others authorized to travel at government expense.

  • A program that promotes the adoption of secure cloud services across the federal government by providing a standardized approach to security and risk assessment.

  • A GSA business line that provides safe, reliable, low-cost vehicle solutions for federal agency customers and eligible entities. Offerings include:

    • Vehicle purchasing, leasing and short-term rentals
    • Vehicle disposal
    • Maintenance control and accident management
    • Loss prevention and fuel services
    • A fleet management system with detailed, accurate data
  • A charge card for U.S. government personnel to use when paying for fuel and maintenance of GSA Fleet vehicles. Find out where the Fleet card is accepted, how to use it and more.

  • A Department of Homeland Security program that allows members to use expedited lanes at U.S. airports and when crossing international borders by air, land and sea.

  • A charge card for certain U.S. Government employees to use when buying mission-related supplies or services using simplified acquisition procedures, when applicable, and when the total cost does not exceed micro-purchase thresholds.

  • A charge card for U.S. government personnel to use when paying for reimbursable expenses while on official travel. Visit smartpay.gsa.gov for more.

  • A vehicle used to perform an agency’s mission(s), as authorized by the agency.

  • Pre-competed, multiple-award, indefinite delivery, indefinite quantity contracts that agencies can use to buy total IT solutions more efficiently and economically.

  • A ceremony marking the official start of a new construction project, typically involving driving shovels into ground at the site.

  • An online shopping and ordering system at gsaadvantage.gov that provides access for federal government employees and in some cases, state and local entities, to purchase from thousands of contractors offering millions of supplies and services.

  • An online auction site at gsaauctions.gov that allows the general public to bid on and buy excess federal personal property assets such as:

    • Office equipment
    • Furniture
    • Scientific equipment
    • Heavy machinery
    • Airplanes
    • Vessels
    • Vehicles
  • Real property for which GSA is responsible. It can be either federally owned or leased from a public or private property owner.

  • An SBA program that gives preferential consideration for certain government contracts to business that meet the following eligibility requirements:

    • Be a small business
    • Be at least 51 percent owned and controlled by U.S. citizens, a Community Development Corporation, an agricultural cooperative, a Native Hawaiian organization, or an Indian tribe
    • Have its principal office located in a HUBZone
    • Have at least 35 percent of its employees live in a HUBZone

    See Title 13 Part 126 Subpart B of the Code of Federal Regulations for more information.

  • A GSA SmartPay card that is an individually billed account. The cardholder is invoiced for purchases and the cardholder is responsible for payment and then the agency reimburses them. It is the most common for travel cards. See more on how to recognize card types.

  • A type of contract when the quantity of supplies or services, above a specified minimum, the government will require is not known. IDIQs help streamline the contract process and speed service delivery.

  • A fee paid by businesses who are awarded contracts under Multiple Award Schedule to cover GSA’s cost of operating the program. The fee is a fixed percentage of reported sales under MAS contracts that contractors pay within 30 calendar days following the completion of each quarter.

  • An investment in our nation’s infrastructure and competitiveness. The law provides funding for LPOE modernization projects that will create new good-paying jobs, bolster safety and security, and make our economy more resilient to supply chain challenges.

  • A written agreement entered into between two federal agencies, or major organizational units within an agency, which specifies the goods to be furnished or tasks to be accomplished by one agency (the servicing agency) in support of the other (the requesting agency).

  • A facility, also known as a border station, that provides controlled entry into or departure from the United States for persons or materials. It houses the U.S. Customs and Border Protection and other federal inspection agencies responsible for the enforcement of federal laws related to entering into or departing from the U.S.

  • An employee who is responsible for preparing, negotiating, awarding and monitoring compliance of lease agreements.

  • Criteria used to select the technically acceptable proposal with the lowest evaluated price. Solicitations must specify that award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors.

  • The rate of reimbursement for driving a privately owned vehicle when your agency authorizes it. Current rates are at gsa.gov/mileage.

  • Long-term governmentwide contracts with commercial firms providing federal, state, and local government buyers access to more than 11 million commercial products and services at volume discount pricing. Also called Schedules or Federal Supply Schedules.

  • The standard federal agencies use to classify business establishments for the purpose of collecting, analyzing, and publishing statistical data related to the U.S. business economy.

  • A family of six separate governmentwide multiple award, IDIQ contracts for management and advisory, facilities, technical and engineering, logistics, intelligence services, research and development, environmental, and enterprise solutions.

  • A formal, signed agreement between GSA’s Public Buildings Service and a federal agency for a specific space assignment.

  • Services performed under a contract with a federal agency that include:

    • Cemetery maintenance
    • Electrical systems and energy management control systems
    • Elevator inspection and maintenance
    • Energy management and audit services
    • Fire alarm and fire suppression system maintenance
    • Janitorial
    • Landscaping and snow removal
    • Marine vessel maintenance and repair services
    • Painting
    • Pest control
    • Plumbing or pipe fitting
    • Refrigeration or heating, cooling, and air conditioning
    • Smart buildings
  • A daily allowance for lodging and meals and incidental expenses, or M&IE, which federal agencies use to reimburse their employees on official travel.

  • An identification card that allows credentialed government personal to access facilities, computers, or information systems. May also be referred to as HSPD-12 card, LincPass, Smart Card, or CAC.

  • Furniture and equipment such as appliances, wall hangings, technological devices, and the relocation expenses for such property.

  • Information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other information that is linked or linkable to a specific individual. Get our agency's privacy policies and practices as they apply to our employees, contractors, and clients.

  • You should only drive a privately owned vehicle for official travel after your agency evaluates the use of:

    • A common carrier
    • A government-furnished vehicle
    • A rental car

    When your agency has determined a POV to be the most advantageous method of transportation, you are authorized reimbursement for mileage and some additional allowances (parking, bridge, road and tunnel fees, etc.).

  • Approvals from GSA’s congressional authorizing committees, the U.S. Senate Committee on Environment and Public Works and the U.S. House Committee on Transportation and Infrastructure, for proposed capital and leasing projects that require funding over an annually established threshold.

  • Region 1 (New England): Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

    Region 2 (Northeast and Caribbean): Northern New Jersey, New York, Puerto Rico, U.S. Virgin Islands

    Region 3 (Mid-Atlantic): Delaware, parts of Maryland, Southern New Jersey, Pennsylvania, parts of Virginia, West Virginia

    Region 4 (Southeast Sunbelt): Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee

    Region 5 (Great Lakes): Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin

    Region 6 (Heartland): Iowa, Kansas, Missouri, Nebraska

    Region 7 (Greater Southwest): Arkansas, Louisiana, New Mexico, Oklahoma, Texas

    Region 8 (Rocky Mountain): Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming

    Region 9 (Pacific Rim): Arizona, California, Hawaii, Nevada

    Region 10 (Northwest Arctic): Alaska, Idaho, Oregon, Washington

    Region 11 (National Capital): Washington, D.C., area including parts of Maryland and Virginia

  • Formal agreements between GSA and a federal agency customer where GSA agrees to provide goods, services, or both, and the federal agency agrees to reimburse GSA’s direct and indirect costs. The customer portal for RWA information is called eRETA at extportal.pbs.gsa.gov.

  • A document used in negotiated procurements to communicate government requirements to prospective contractors (firms holding Multiple Award Schedule contracts) and to solicit proposals (offers) from them.

  • A document used to communicate government requirements, but which do not solicit binding offers. Quotations submitted in response are not offers. The Multiple Award Schedule order is the offer, and then the contractor can do something to show acceptance, like ordering supplies or contacting subcontractors.

  • An SBA program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Be a small business
    • Be at least 51% owned and controlled by one or more service-disabled veterans
    • Have one or more service-disabled veterans manage day-to-day operations and also make long-term decisions
    • Eligible veterans must have a service-connected disability
    • Permanently and totally disabled veterans who are unable to manage the daily business operations of their business may still qualify if their spouse or appointed, permanent caregiver is assisting in that management

    See Title 13 Part 128 Subpart B of the Code of Federal Regulations for more information.

  • An SBA designation for businesses that meet size standards set for each NAICS code. Most manufacturing companies with 500 employees or fewer, and most non-manufacturing businesses with average annual receipts under $7.5 million, will qualify as a small business.

    See Title 13 Part 121.201 of the Code of Federal Regulations for more information.

  • To improve and stimulate small business utilization, we award contracts to businesses that are owned and controlled by socially and economically disadvantaged individuals. We have contracting assistance for:

    • 8(a) Business Development contractors
    • Historically underutilized business zone
    • Service-disabled, veteran-owned small businesses
    • Small businesses
    • Small disadvantaged businesses
    • Veteran-owned small businesses
    • Women-owned small businesses
  • A Small Business Administration program that gives preferential consideration for certain government contracts to business that meet the following eligibility requirements:

    • Be a small business
    • The firm must be 51% or more owned and controlled by one or more disadvantaged persons
    • The disadvantaged person or persons must be socially disadvantaged and economically disadvantaged

    See Title 13 Section 124.1001 of the Code of Federal Regulations for more information.

  • The basis for the lease negotiation process, which becomes part of the lease. SFOs include the information necessary to enable prospective offerors to prepare proposals. See SFO minimum requirements.

  • Specific supply and service subcategories within our Multiple Award Schedule. For the Information Technology Category, a SIN might be new equipment or cloud services.

  • An online system at sam.gov, which the U.S. Government uses to consolidate acquisition and award systems for use by contractors wishing to do business with the federal government. Formerly known as FBO.gov, all contracting opportunities valued over $25,000 are posted at sam.gov.

  • When you use a government purchase card, such as the "GSA SmartPay" travel card for business travel, your lodging and rental car costs may be exempt from state sales tax. Individually billed account travel cards are not tax exempt in all states. Search for exemption status, forms and important information.

  • The finishes and fixtures federal agency tenants select that take a space from a shell condition to a finished, usable condition and compliant with all applicable building codes and standards.

  • A statute that applies to all Multiple Award Schedule contracts, unless otherwise stated in the solicitation or contract, which requires contractors to sell to the U.S. Government only products that are manufactured or “substantially transformed” in the U.S. or a TAA-designated country.

  • Vendors report transactional data — information generated when the government purchases goods or services from a vendor — to help us make federal government buying more effective.

    See our TDR page for which SINs are eligible and which line-item data to submit.

  • A unique number required to do business with the federal government.

  • An indicator of how efficiently a federal agency is currently using space, it is traditionally calculated by dividing the usable square feet of the space, by the number of personnel who occupy the space.

  • A Small Business Administration program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Be a small business, as defined by the size standard corresponding to any NAICS code listed in the business’s SAM profile
    • Have no less than 51% of the business owned and controlled by one or more veterans
    • For those veterans who are permanently and totally disabled and unable to manage the daily business operations of their business, their business may still qualify if their spouse or appointed, permanent caregiver is assisting in that management

    Get a full list of eligibility requirements.

  • A governmentwide acquisition contract exclusively for service-disabled veteran-owned small businesses to sell IT services such as:

    • Data management
    • Information and communications technology
    • IT operations and maintenance
    • IT security
    • Software development
    • Systems design
    • New and emerging technologies
  • The amount of solid waste, such as trash or garbage, construction and demolition waste, and hazardous waste, that is reused, recycled or composted instead of being put in a landfill or burned.

  • A GSA program designed to promote recycling and reuse of solid waste.

  • A Small Business Administration program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Be a small business
    • Be at least 51% owned and controlled by women who are U.S. citizens
    • Have women manage day-to-day operations who also make long-term decisions

    See Title 13 Part 127 Subpart B of the Code of Federal Regulations for more information.