Who you contact depends on what your question is about. See the list of regional RWA Managers, whose contact information can be found under “Contact Us” at www.gsa.gov/rwa.
PBS makes every effort to send the fiscal year-end letters to customer agencies in the third quarter of each fiscal year. These letters are directly emailed to all customer agencies.
In the Policy and Guidance section on the external RWA website at www.gsa.gov/rwa.
No, all Federal customers must use eRETA to send all RWA information to GSA. Non-Federal customers (private entities and state and local governments) cannot access eRETA so they will still submit page 1 of the RWA Form 2957. Visit www.gsa.gov/rwa for more information.
Since this is a customer code, the customer is responsible for providing the correct value. Customers should confirm with their internal Finance office if uncertain. Valid Treasury Symbols are available to the public at Treasury’s “Shared Accounting Module” (SAM) site.
No, all RWA information must be initiated by the customer in eRETA for all Federal customers. PBS will only enter information for non-Federal customers.
Prior to RWA acceptance, the Description of Requirements must include the location, the type of work, the purpose or objective and the outcome of the work, the required delivery timeframe, and the description of work in enough detail that GSA can develop a detailed cost estimate and award a contract.