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Conduct the proper follow-up to protect the government’s interests:
All transportation invoices must be audited. Your agency may choose to conduct a prepayment audit, prior to payment of the invoice, a post payment audit, after payment has been completed, or both. Pay the invoice in accordance with the Prompt Payment rule, the Improper Payments rule, and your agency policy. See regulations on transportation payment and audit.
The shipper or receiver should file a damage claim with the TSP in a timely manner to demand financial reimbursement due to the loss, shortage, or damage of a shipment. Filing a damage claim with the TSP holds it accountable for fulfilling the contractual shipping requirements. It also preserves taxpayer dollars. The objective is to make the claimant whole or put them in the same position as they would be if the cargo had not been lost or damaged. Liability is generally addressed in the tariff, tender, or contract which will be indicated on the BOL. If liability is not discussed in these documents then the appropriate legal authority applies. TSP liability and filing deadlines, and cargo value vary by mode.
Good recordkeeping gives you up-to-date information about your bills, TSPs, and other transportation data. If an issue arises, reference your records and provide the needed information. The data can also help agencies identify opportunities within their own transportation management programs to improve performance and save money.
Agencies must maintain transportation records in accordance with the applicable National Archives and Records Administration (NARA) General Records Schedule or NARA approved Records Control Schedules.
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Rates for Alaska, Hawaii, and U.S. territories and possessions are set by the Department of Defense.
Rates for foreign countries are set by the Department of State.
Rates are available between 10/1/2023 and 09/30/2026.
The End Date of your trip can not occur before the Start Date.
Traveler reimbursement is based on the location of the work activities and not the accommodations, unless lodging is not available at the work activity, then the agency may authorize the rate where lodging is obtained.
Unless otherwise specified, the per diem locality is defined as "all locations within, or entirely surrounded by, the corporate limits of the key city, including independent entities located within those boundaries."
Per diem localities with county definitions shall include"all locations within, or entirely surrounded by, the corporate limits of the key city as well as the boundaries of the listed counties, including independent entities located within the boundaries of the key city and the listed counties (unless otherwise listed separately)."
When a military installation or Government - related facility(whether or not specifically named) is located partially within more than one city or county boundary, the applicable per diem rate for the entire installation or facility is the higher of the rates which apply to the cities and / or counties, even though part(s) of such activities may be located outside the defined per diem locality.
U.S. General Services Administration