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Buy through us
Explore buy through us
Category management
Government property for sale or lease
Personal property (tangible goods)
Real property (real estate and buildings) for public use
Real property sales
Vehicle sales
Products and services
Human capital
Industrial products and services
Office management
Professional services
Security and protection
Transportation and logistics services
Purchasing programs
Assisted acquisition
Commercial platforms
Emergency acquisition basic ordering agreements
Federal strategic sourcing initiative
Fleet management
HCaTS and HCaTS SB
OASIS and OASIS SB
Requisition programs
State and local programs
Shared services
Payroll services
Support services for CABs
Sell to government
Explore sell to government
Step 1: Learn about government contracting
Ways you can sell to government
How to access contract opportunities
Conduct market research
Step 2: Compete for a contract
Register your business
Certify as a small business
Become a schedule holder
Market your business
Research active solicitations
Respond to a solicitation
What to expect during the award process
Step 3: Manage your contract
Comply with contractual requirements
Handle contract modifications
Monitor past performance evaluations
Real estate
Explore real estate
Design and construction
3D-4D building information modeling
Computer-aided design standards
Engineering
Project management information system
Prospectus thresholds
Facilities management
Security
Tenant services
Water quality management
Our properties
Owned and leased properties
Regional buildings
Renting property
Real estate services
Leasing
Real property disposal
Reimbursable services (RWA)
For businesses seeking opportunities
For workers in federal buildings
Voice of the customer
Workplace optimization
Commercial coworking
Federal coworking
Policy and regulations
Explore policy and regulations
Acquisition management policy
Aviation management policy
Information technology policy
Real property management policy
Relocation management policy
Travel management policy
Vehicle management policy
Regulations
Federal acquisition regulations
Federal management regulations
Federal travel regulations
Small business
Explore small business
Small business goals
Register your business
Explore business models
Research the federal market
Subcontracting and other partnerships
Forecast of contracting opportunities
Small business resources
Small business contacts
Small business events
Videos
Travel
Explore travel
Plan a trip
Per diem rates
Transportation (airfare rates, POV rates, etc.)
Lodging
Travel charge card
Travel and lodging services
E-gov travel service (ETS)
Rideshare
Travel category schedule
Federal travel regulation
Technology
Explore technology
Build websites and digital services
Purchasing programs
Cloud computing services
Cybersecurity products and services
Governmentwide acquisition contracts
MAS information technology
USAccess
Government initiatives
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Cybersecurity
Emerging citizen technology
FedRAMP
Federal identity, credentials, and access management
Robotic process automation community
Technology modernization fund
Training
About us
Explore about us
Background and history
Overview
Mission and strategic goals
Role in presidential transitions
Careers
Get an internship
Launch your career
Elevate your professional career
Discover special hiring paths
Resources and related links
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Our training programs
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GSA does that podcast
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Region 1 | New England
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  6. OCONUS FAQ

Outside continental United States frequently asked questions

GSA Advantage

GSA Advantage is developing two solutions to address potential user verification issues:

  • First, the agency plans to revise programming to extend the verification code entry time. The goal is to increase the window to 30 minutes by mid-June 2020.
  • Second, the system will offer multiple verification options, such as text messages, for customers experiencing email system delays or other obstacles.

Two types of orders are available on GSA Advantage, with status tracking depending on the product ordered:

  • GSA Global Supply order: Products ordered from GSA Global Supply are managed entirely by GSA Global Supply. Information on status can be found online, 24/7, at AskGSA. Users can create an account there and search for status on a specific line item using the relevant requisition number, or scan for all orders in a given time period before drilling down to specific status. If Internet access is problematic, customers can call GSA’s National Customer Service Center at 800-488-3111 any time between 9 p.m. Sunday and 9:30 p.m. Friday. Users can also send an email to NCSCcustomer.service@gsa.gov.
  • Schedule order: An order placed with any of GSA’s thousands of Schedule vendors is managed by that vendor. Many will post order status back to Advantage. Status updates are visible in the “Message Center” by clicking on the ‘mail’ icon in the top menu bar when logged into GSA Advantage. If you cannot see status online, please contact the vendor directly using the email or phone number contained in the “Contractor Details” link within GSA Advantage search results, or in the vendor listing in GSA’s eLibrary database of vendors.

GSA Advantage displays millions of products under contract with Schedule vendors or GSA Global Supply. In most cases, those orders flow directly to the responsible party for fulfillment.

A “Special Order” is typically for an item that is not under contract. It may be a National Stock Number with Acquisition Advice Code “J,” meaning it is “buy-on-demand.” In most cases this is because demand is very low, and insufficient to justify a standing contract. It may also be a commercial item that is new, or for some reason is not offered by a Schedule vendor. If requested, GSA can perform a one-time “Special Order” purchase on behalf of a customer.

Yes. In 2018 launched a program to support EUCOM customers with expedited delivery of high-demand National Stock Numbers. Working with a vendor partner, customers can order from up to 900 such items stocked in Germany and available for delivery to customers throughout Europe in less than a week. (The original inventory was ~720 NSNs and has expanded twice.) Customers order through existing mechanisms (e.g. MILSTRIP, DLMS or GSA’s websites) and relevant items are delivered in just a few days. Items outside the EUCOM inventory ship from CONUS via the standard CCP process.

In FY 21, GSA is adapting this concept to INDOPACOM via four sites. Again, contractor-managed facilities store high-demand NSNs and deliver in less than a week. Customers order as they wish (e.g. MILSTRIP, DLMS or GSA’s websites) and “local” items are delivered in a few days. Items outside the local inventory ship from CONUS via the standard CCP process. The sites are Guam (350 NSNs), Korea (660), Japan (750) and Hawaii (660). Guam opened in November 2020, while Korea is scheduled for December and the others in Q2 of FY 21.


GSA Fourth Party Logistics (4PL) program

Some of the key benefits are:

  • Inter-Departmental billing
    • GPC/DODAAC
  • GSA negotiated contracts;
    • Purchases are requisitions not acquisitions
    • Greater price discounts over traditional retail model
    • FAR compliance
    • Customers divest themselves from inventory ownership and management
  • Wider range of products and services available
    • Improved access to products not stocked at the stores via an immediate reach-back capability
    • Greater flexibility in making product line changes
    • Access to products via Store Portal
  • Best commercial practices
    • Allows the customer to eliminate labor expenses associated with inventory management and operation of select store functions
    • On-Site product expertise from commercial vendors
  • GSA systems capture all sales data and provide information both at the enterprise and local level
    • Management reports providing spend analysis
  • Expanded procurement options
    • DoDAAC/MILSTRIP
    • Government Purchase Card
    • MIPR/MORD (optional)
  • Shared resources/utilization of existing supply chain logistics
  • Allows the customer relief from the burden placed on regional Contracting Offices for the management of routine, time-consuming contracts.
  • Requisition based program. Customer is buying (requisitioning) directly from the GSA and is gaining access to the 4PL Industry Partners.
  • There is no FAR requirement for multiple quotes as the GSA 4PL Blanket Purchase Agreements have already been competing according to the FAR.
  • Larger depth and breadth of product. Between Industrial and Office supply vendor partners, GSA has over 800,000 items on contract and available to the store.
  • Referral Order Program. Not every contract item can be stocked in the store; however, the entire contract catalog offerings are available to the customer via referral order e.g. direct delivery to the store and sometimes customer’s location. and
  • Allows for multiple purchase methods e.g. GPC, DODAAC, and MIPRs.

While we defer to agencies on their interpretation of the FAR (e.g. Section 8), the key point is that GSA, in all its programs, operates in a competitive marketplace. We understand that our customers are driven to achieve the best value in their spending, so on program attributes like price, customer service, product quality and choice, GSA always operates as if customers have alternatives. In fact we manage some of those potential alternatives (Multiple Award Schedule) so our wholesale and retail programs need to be aggressive and competitive.

Shopping at a ServMart store supported by GSA Retail Operations is very similar to submitting a requisition that is fulfilled by GSA Global Supply. In both cases, the entity providing the products is a government agency. The purchase is a requisition, a transaction executed on a government-to-government basis. It is simple and safe.

GSA Advantage is a portal for both requisitions (G2G transactions between customer agencies and GSA Global Supply) and acquisitions (B2G transactions between business entities and a government buyer.) Different portions of the Federal Acquisition Regulation govern requisitions vs acquisitions.

Online transactions performed on the GSA Global Supply or USMC ServMart website are all requisitions. All items visible there are managed by GSA and neither site displays items from Multiple Award Schedule vendors.


Other

A requisition is a transaction between two federal agencies. For example, any agency, civilian or military, which purchases an item from GSA Global Supply is executing a requisition. Even though GSA Global Supply may rely on a commercial vendor to store or ship that item, the transaction is between the purchasing agency (e.g. USDA, Navy, etc.) and GSA.

An acquisition is conducted between the purchasing agency and a commercial supplier. This is true whether the vendor holds a GSA Schedule contract or is an open market supplier. The name of the commercial entity will appear on the buyer’s purchase card bill.

There are multiple uses for a Department of Defense Activity Address Code, including:

  • Paying for a GSA Global Supply requisition; Since a requisition is a G2G transaction, GSA can arrange directly billing of the relevant customer DoDAAC as an alternative to the customer’s use of a government purchase card.
  • Advising GSA on a shipping destination: Each DoDAAC has a default shipping address associated with it. On any given shipment, that address can be revised, but in most cases it tells GSA where to ship an order.
  • Billing a different office/function; In some cases, the party placing the requisition and using the supplies is not the office paying for the order. In some agencies, a regional office will pay for supplies ordered and used by a remote field office.
  • Validating a customer; Since tens of thousands of GPCs are in use, there is potential for misuse or fraud. Customers on GSA Advantage validate their identity and legitimacy by providing an activity address code or DoDAAC and the email address of an approving official. GSA contacts this person, normally every six months, to certify that the card user is allowed to place orders.

It is rare that a customer needs a new DoDAAC. In most cases, there is an existing DoDAAC, even if it has not been used and has been forgotten by potential users. GSA has an Order Management team that works regularly with agency or military service coordinators to validate DoDAACs. In rare cases they collaborate to issue a new DoDAAC. If you need help, send an email to that Order Management team.

FOB is the acronym for “Freight on Board.” FOB Destination indicates that the GSA price includes delivery to the CONUS destination or the relevant DLA Consolidation and Containerization Point (CCP). FOB Origin indicates that there will be a freight charge to get from the point of origin to the destination.

Every part-numbered item available from GSA Global Supply (~800,000) is FOB Destination. In addition, more than 96% of NSNs visible online at the Global Supply site and GSA Advantage are FOB Destination.

Customers buying items among the relative handful of FOB Origin items are billed either the actual freight charge or a flat fee (e.g. 5% or 10% of item value), depending on the underlying GSA contract with the supplier. Customers with questions can contact NCSC at 800-488-3111 or via email NCSCcustomer.service@gsa.gov

Customers buying online at GSA Advantage or GSA Global Supply may be prompted to enter a destination zip code to confirm the availability of shipping. In most cases, shipments to OCONUS users will be routed through a DLA Consolidation and Containerization Program (CCP) site.

There are three ways to report a problem on a GSA Global Supply Order:

  • By contacting GSA National Customer Service Center directly via telephone at 1-800-488-3111, or by email at ncsccustomer.service@gsa.gov
  • Through AskGSA application at ask.gsa.gov
  • DOD Activies Only can report a problem through DLA WebSDR application

Before re-ordering the material contact GSA National Customer Service Center to investigate the supply discrepancy and determine the best course of action to resolve an non-receipt order.

Learn more about Overseas Ordering Instructions on GSA Advantage’s Help & Assistance page. Select “Ordering from GSA Advantage”

The default shipping option for GSA Global Supply orders destined for OCONUS locations is via the DLA Consolidation and Containerization Point. The same is true for products from Schedule vendors. In both cases, the exception would be State Department functions, which use a network of freight forwarders to reach OCONUS destinations.

It is conceivable that a Schedule vendor would be able to mail small orders (under 150 lbs.) to an OCONUS destination, bypassing the DLA CCP. However, only a few Schedule vendors will provide this service. A vendor’s geographic coverage is generally visible on the far right of the search results matrix on GSA Advantage. It may, for example, indicate “CONUS” only. Customers wishing to request direct delivery should verify that this is acceptable within their agency. If so, it is best to contact the vendor directly to place an order, so that all parties are aware of planned delivery methods, timing, cost, etc.

  • There are multiple options to order Global Supply part numbers:
    • Customers shopping online at either the GSA Global Supply, GSA Advantage or FedMall websites will see GSA Global Supply part-numbered items appear in search results. These can be added to the shopping cart and purchased as part of the normal checkout process. (FedMall was enhanced to display GSA part numbers in February 2020.)
    • Customers using military-specific requisitioning platforms (e.g Army GC SS or Navy ERP) can enter part numbers. To ensure processing is successful, we recommend using the GSA Global Supply website as a reference tool and copying, exactly, the relevant part numbers as they appear on the GGS site.
    • Customers can also order part numbers over the phone by calling GSA at 800-488-3111 anytime between 9 p.m. on Sunday and 9:30 p.m. on Friday.

Generally, GSA Global Supply will bill a customer account, whether GPC or direct billing via AAC/DoDAAC, after the requested item has shipped. Our vendor partners submit an invoice to GSA after an item has shipped and that triggers GSA to bill the customer.

Listed below are GSA contacts from multiple OCONUS locations. They are available to provide valuable assistance and information on all GSA programs.

  • Area Manager, INDOPACOM
    Stacey A. Franklin
    Office: 808-541-1777
    Mobile: 808-439-9670
    stacey.franklin@gsa.gov
  • Hawaii
    • Lynn Fujimoto (Air Force / Navy):
      Phone: 808-541-1776
      Mobile: 808-343-3413
      Email: lynn.fujimoto@gsa.gov
    • Kristine Alexander (Army / Marine Corps / Fed Agencies / State & Local):
      Office: 808-541-1775
      Mobile: 808-295-6542
      Email: kristine.fujishige@gsa.gov
  • Mainland Japan & Singapore
    Sid Frazier
    DSN 634-3641
    Email: sidney.frazier@gsa.gov
  • Okinawa/MCAS Iwakuni/Indonesia/India/New Zealand/Thailand
    Cynthia McKeague
    DSN 634-3641
    Email: cynthia.mckeague@gsa.gov
  • Guam / CNMI / Philippines / American Samoa
    Brandy Untalan
    Office: 671-333-4721
    Mobile: 671-727-8587
    DSN 333-4721
    Email: brandy.untalan@gsa.gov
  • South Korea
    Ron Eisley
    DSN 755-8810
    CML 82-503-355-8810
    ronald.eisley@gsa.gov
  • Europe, Africa, Middle East
    • Ryan Smith
      Phone: 049 69 75 35 78 50
      Email: ryan.smith@gsa.gov
    • PG Price
      Phone: 049 69 75 35 78 52
      Email: pg.price@gsa.gov
    • Joseph Myers
      Phone: 256-326-0218
      Email: joseph.myers@gsa.gov
    • Michaela Cruz Fentanez
      Email: michaela.cruz@gsa.gov

Transportation Account Codes  are managed by the Military Services with the exception of our Stores and Global Supply TAC Account. Defense Finance Accounting System  serves as the conduit in accounts payable and receivables. Transportation Global Edit Tables  and Electronic Shippers System is the system used to manage all services TACs including Retail Operations Stores Accounts.

For more detailed information, see the Defense Transportation Regulation (part ii, appendix v) [PDF - 1 MB].

GSA’s Integrated Workplace Acquisition Center offers a wide variety of furniture products and services. Learn more about the range of options on this slipsheet.

AskGSA is a community that supports GSA Global Supply customers with order search functionality, order tracking, order billing, and DodAAC/AAC based order reports with additional functionality to submit supply and transportation discrepancy reports to the National Customer Service Center for investigation and resolution.

Four types of processes are used and they have distinct calculations based on mode of transportation and booking systems:

  • DoD Next Generation Delivery Service (NGDS) shipments using commercial mode (FedEx, DHL, or UPS), for shipments of 300 lbs. or less, are calculated within NGDS.
  • Global Heavyweight Services (GHS) are heavier, 301 lbs. or greater, and rate quotes are submitted via Global Freight Management (GFM) for carriers to compete for shipments. The best value bid is selected based on both cost and speed of delivery.
  • The Financial and Air Clearance Transportation System (FACTS) has built-in rates based on routing and is only for MILAIR cargo movement.
  • Integrated Booking System (IBS) also has built-in rates based on routing and Universal Service Contracts with USTRANSCOM for over ocean surface shipments.

The simplest way to see if there is an applicable MOQ is to click on an item in the search results on GSA Advantage or GSA Global Supply. While GSA seeks to reduce or eliminate MOQs, there are some which apply. Often the minimum will not be for a specific line item (e.g. “you must buy 3 of this item”) but is for a vendor’s contract pricing. In that case, you can satisfy the minimum by choosing additional items from that same vendor/contract to reach the relevant dollar threshold.

If you have questions, call GSA’s customer service team at 800-488-3111.

Products ordered from GSA Global Supply are requisitions, managed entirely by GSA Global Supply. Information on status can be found online, 24/7, at AskGSA. Users can create an account there and search for status on a specific line item using the relevant requisition number, order number or GSA Advantage session number, or scan for all orders in a given time period before drilling down to specific status. If Internet access is problematic, customers can call GSA’s National Customer Service Center (NCSC) at 800-488-3111 any time between 9 p.m. Sunday and 9:30 p.m. Friday. Users can also send an email to NCSCcustomer.service@gsa.gov.

See FAQ #2 above for additional information regarding status on orders placed with a Multiple Award Schedule vendor.

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Last updated: May 6, 2025
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  • An SBA program that helps provide a level playing field for small businesses owned by socially and economically disadvantaged people or entities that meet the following eligibility requirements:

    • Be a small business
    • Not already have participated in the 8(a) program
    • Be at least 51 percent owned and controlled by U.S. citizens who are economically and socially disadvantaged
    • Be owned by someone whose personal net worth is $750,000 or less.
    • Be owned by someone whose average adjusted gross income for three years is $350,000 or less
    • Be owned by someone with $6 million or less in assets
    • Have the owner manage day-to-day operations and also make long-term decisions
    • Have all its principals demonstrate good character
    • Show potential for success and be able to perform successfully on contracts

    See Title 13 Part 124 of the Code of Federal Regulations for more information.

  • From 5 USC 5701(6), "continental United States" means the several states and the District of Columbia, but does not include Alaska or Hawaii.

  • A multiple-award IDIQ governmentwide acquisition contract offering complete and flexible IT solutions worldwide. A best-in-class GWAC and preferred governmentwide solution, Alliant 2 offers:

    • Artificial intelligence
    • Distributed ledger technology
    • Robotic process automation
    • Other types of emerging technologies

    It provides best-value IT solutions to federal agencies, while strengthening chances in federal contracting for small businesses through subcontracting.

  • An agreement established by a government buyer with a Multiple Award Schedule contractor to fill repetitive needs for supplies or services.

  • Types of funds to use on specific expenses.

    • BA51 is for new construction
    • BA53 is for rental of space
    • BA54 is for repairs and alterations below the prospectus level
    • BA55 is for repairs and alterations above the prospectus level
    • BA61 is for operations, except salaries, cleaning, utilities, etc.
  • The work done to make a structure or system ready for use or to bring a construction or development project to a completed state.

  • Negotiated firm-fixed pricing on airline seats for official government travel. The locked-in ticket prices for the fiscal year save federal agencies time and money. Federal employees enjoy flexibility to change their plans without incurring penalties or additional costs. All negotiated rates have:

    • Flexibility to book one-way, multi-leg, and round-trip tickets
    • Lenient refund policies
    • Ability to adjust or cancel flights at no additional cost
    • Unrestricted time limits on ticketing
    • No advance purchase requirements
    • No blackout periods

    Use the CPP search tool to find current fares.

  • A space where individuals work independently or co-work collaboratively in a shared office. The work environment is similar to a typical office, usually inclusive of office equipment and amenities. Typical features of co-working facilities include work spaces, wireless internet, communal printer/copier/fax, shared kitchens, restrooms and open seating areas. May also be referred to as a “shared office.”

  • A system that is bought from a commercial vendor to solve a particular problem, as opposed to one that a vendor custom builds.

  • An employee who negotiates and awards contracts with vendors and who has the sole authority to change, alter or modify a contract.

  • An employee whose duties are to develop proper requirements and ensure contractors meet the commitments during contract administration, including the timeliness and delivery of quality goods and services as required by the contract.

  • A request of GSA where a federal agency retains and manages all aspects of the procurement process and is able to work with the selected vendor after award.

  • An SBA program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Meet all the requirements of the WOSB Federal Contract program
    • Be owned and controlled by one or more women, each with a personal net worth less than $850,000
    • Be owned and controlled by one or more women, each with $450,000 or less in adjusted gross income averaged over the previous three years
    • Be owned and controlled by one or more women, each $6.5 million or less in personal assets

    See Title 13 Part 127 Subpart B of the Code of Federal Regulations for more information.

  • The primary regulation for federal agencies to use when buying supplies and services with funds from Congress.

    Use acquisition.gov to browse FAR parts or subparts or download the full FAR in various formats.

  • The travel and relocation policy for all federal civilian employees and others authorized to travel at government expense.

  • A program that promotes the adoption of secure cloud services across the federal government by providing a standardized approach to security and risk assessment.

  • A GSA business line that provides safe, reliable, low-cost vehicle solutions for federal agency customers and eligible entities. Offerings include:

    • Vehicle purchasing, leasing and short-term rentals
    • Vehicle disposal
    • Maintenance control and accident management
    • Loss prevention and fuel services
    • A fleet management system with detailed, accurate data
  • A charge card for U.S. government personnel to use when paying for fuel and maintenance of GSA Fleet vehicles. Find out where the Fleet card is accepted, how to use it and more.

  • A Department of Homeland Security program that allows members to use expedited lanes at U.S. airports and when crossing international borders by air, land and sea.

  • A charge card for certain U.S. Government employees to use when buying mission-related supplies or services using simplified acquisition procedures, when applicable, and when the total cost does not exceed micro-purchase thresholds.

  • A charge card for U.S. government personnel to use when paying for reimbursable expenses while on official travel. Visit smartpay.gsa.gov for more.

  • A vehicle used to perform an agency’s mission(s), as authorized by the agency.

  • A pre-competed, multiple-award, indefinite delivery, indefinite quantity contract that agencies can use to buy total IT solutions more efficiently and economically.

  • A ceremony marking the official start of a new construction project, typically involving driving shovels into ground at the site.

  • An online shopping and ordering system at gsaadvantage.gov that provides access for federal government employees and in some cases, state and local entities, to purchase from thousands of contractors offering millions of supplies and services.

  • An online auction site at gsaauctions.gov that allows the general public to bid on and buy excess federal personal property assets such as:

    • Office equipment
    • Furniture
    • Scientific equipment
    • Heavy machinery
    • Airplanes
    • Vessels
    • Vehicles
  • Real property for which GSA is responsible. It can be either federally owned or leased from a public or private property owner.

  • An SBA program that gives preferential consideration for certain government contracts to business that meet the following eligibility requirements:

    • Be a small business
    • Be at least 51 percent owned and controlled by U.S. citizens, a Community Development Corporation, an agricultural cooperative, a Native Hawaiian organization, or an Indian tribe
    • Have its principal office located in a HUBZone
    • Have at least 35 percent of its employees live in a HUBZone

    See Title 13 Part 126 Subpart B of the Code of Federal Regulations for more information.

  • A type of contract when the quantity of supplies or services, above a specified minimum, the government will require is not known. IDIQs help streamline the contract process and speed service delivery.

  • A fee paid by businesses who are awarded contracts under Multiple Award Schedule to cover GSA’s cost of operating the program. The fee is a fixed percentage of reported sales under MAS contracts that contractors pay within 30 calendar days following the completion of each quarter.

  • A law that provides $3.375 billion for us to:

    • Invest in federal buildings with low-carbon materials and sustainable technologies, making them more efficient, saving taxpayer dollars and creating opportunities for small businesses
    • Leverage emerging clean technologies to achieve greater carbon reductions and catalyze American innovation
    • Help boost the competitiveness of American manufacturers developing sustainable materials

    This includes $2.15 billion for low embodied carbon materials in construction projects, $975 million to support emerging and sustainable technologies, and $250 million for measures to convert more buildings into High Performance Green Buildings.

  • An investment in our nation’s infrastructure and competitiveness. The law provides funding for LPOE modernization projects that will create new good-paying jobs, bolster safety and security, and make our economy more resilient to supply chain challenges.

  • A written agreement entered into between two federal agencies, or major organizational units within an agency, which specifies the goods to be furnished or tasks to be accomplished by one agency (the servicing agency) in support of the other (the requesting agency).

  • A facility, also known as a border station, that provides controlled entry into or departure from the United States for persons or materials. It houses the U.S. Customs and Border Protection and other federal inspection agencies responsible for the enforcement of federal laws related to entering into or departing from the U.S.

  • An employee who is responsible for preparing, negotiating, awarding and monitoring compliance of lease agreements.

  • Criteria used to select the technically acceptable proposal with the lowest evaluated price. Solicitations must specify that award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors.

  • The rate of reimbursement for driving a privately owned vehicle when your agency authorizes it. Current rates are at gsa.gov/mileage.

  • Long-term governmentwide contracts with commercial firms providing federal, state, and local government buyers access to more than 11 million commercial products and services at volume discount pricing. Also called Schedules or Federal Supply Schedules.

  • The standard federal agencies use to classify business establishments for the purpose of collecting, analyzing, and publishing statistical data related to the U.S. business economy.

  • A family of six separate governmentwide multiple award, IDIQ contracts for management and advisory, facilities, technical and engineering, logistics, intelligence services, research and development, environmental, and enterprise solutions.

  • A formal, signed agreement between GSA’s Public Buildings Service and a federal agency for a specific space assignment.

  • Services performed under a contract with a federal agency that include:

    • Cemetery maintenance
    • Electrical systems and energy management control systems
    • Elevator inspection and maintenance
    • Energy management and audit services
    • Fire alarm and fire suppression system maintenance
    • Janitorial
    • Landscaping and snow removal
    • Marine vessel maintenance and repair services
    • Painting
    • Pest control
    • Plumbing or pipe fitting
    • Refrigeration or heating, cooling, and air conditioning
    • Smart buildings
  • The per day rates for the lower 48 continental United States, which federal employees are reimbursed for expenses incurred while on official travel. Per diem includes three allowances:

    • A rate for lodging
    • A rate for meals
    • A rate for incidental expenses
  • An identification card that allows credentialed government personal to access facilities, computers, or information systems. May also be referred to as HSPD-12 card, LincPass, Smart Card, or CAC.

  • Furniture and equipment such as appliances, wall hangings, technological devices, and the relocation expenses for such property.

  • Information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other information that is linked or linkable to a specific individual. Get our agency's privacy policies and practices as they apply to our employees, contractors, and clients.

  • You should only drive a privately owned vehicle for official travel after your agency evaluates the use of:

    • A common carrier
    • A government-furnished vehicle
    • A rental car

    When your agency has determined a POV to be the most advantageous method of transportation, you are authorized reimbursement for mileage and some additional allowances (parking, bridge, road and tunnel fees, etc.).

  • Approvals from GSA’s congressional authorizing committees, the U.S. Senate Committee on Environment and Public Works and the U.S. House Committee on Transportation and Infrastructure, for proposed capital and leasing projects that require funding over an annually established threshold.

  • Region 1 (New England): Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont

    Region 2 (Northeast and Caribbean): Northern New Jersey, New York, Puerto Rico, U.S. Virgin Islands

    Region 3 (Mid-Atlantic): Delaware, parts of Maryland, Southern New Jersey, Pennsylvania, parts of Virginia, West Virginia

    Region 4 (Southeast Sunbelt): Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee

    Region 5 (Great Lakes): Illinois, Indiana, Michigan, Minnesota, Ohio, Wisconsin

    Region 6 (Heartland): Iowa, Kansas, Missouri, Nebraska

    Region 7 (Greater Southwest): Arkansas, Louisiana, New Mexico, Oklahoma, Texas

    Region 8 (Rocky Mountain): Colorado, Montana, North Dakota, South Dakota, Utah, Wyoming

    Region 9 (Pacific Rim): Arizona, California, Hawaii, Nevada

    Region 10 (Northwest Arctic): Alaska, Idaho, Oregon, Washington

    Region 11 (National Capital): Washington, D.C., area including parts of Maryland and Virginia

  • Formal agreements between GSA and a federal agency customer where GSA agrees to provide goods, services, or both, and the federal agency agrees to reimburse GSA’s direct and indirect costs. The customer portal for RWA information is called eRETA at extportal.pbs.gsa.gov.

  • A document used in negotiated procurements to communicate government requirements to prospective contractors (firms holding Multiple Award Schedule contracts) and to solicit proposals (offers) from them.

  • A document used to communicate government requirements, but which do not solicit binding offers. Quotations submitted in response are not offers. The Multiple Award Schedule order is the offer, and then the contractor can do something to show acceptance, like ordering supplies or contacting subcontractors.

  • An SBA program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Be a small business
    • Be at least 51% owned and controlled by one or more service-disabled veterans
    • Have one or more service-disabled veterans manage day-to-day operations and also make long-term decisions
    • Eligible veterans must have a service-connected disability
    • Permanently and totally disabled veterans who are unable to manage the daily business operations of their business may still qualify if their spouse or appointed, permanent caregiver is assisting in that management

    See Title 13 Part 128 Subpart B of the Code of Federal Regulations for more information.

  • An SBA designation for businesses that meet size standards set for each NAICS code. Most manufacturing companies with 500 employees or fewer, and most non-manufacturing businesses with average annual receipts under $7.5 million, will qualify as a small business.

    See Title 13 Part 121.201 of the Code of Federal Regulations for more information.

  • To improve and stimulate small business utilization, we award contracts to businesses that are owned and controlled by socially and economically disadvantaged individuals. We have contracting assistance for:

    • 8(a) Business Development contractors
    • Historically underutilized business zone
    • Service-disabled, veteran-owned small businesses
    • Small businesses
    • Small disadvantaged businesses
    • Veteran-owned small businesses
    • Women-owned small businesses
  • A Small Business Administration program that gives preferential consideration for certain government contracts to business that meet the following eligibility requirements:

    • Be a small business
    • The firm must be 51% or more owned and controlled by one or more disadvantaged persons
    • The disadvantaged person or persons must be socially disadvantaged and economically disadvantaged

    See Title 13 Section 124.1001 of the Code of Federal Regulations for more information.

  • The basis for the lease negotiation process, which becomes part of the lease. SFOs include the information necessary to enable prospective offerors to prepare proposals. See SFO minimum requirements.

  • Specific supply and service subcategories within our Multiple Award Schedule. For the Information Technology Category, a SIN might be new equipment or cloud services.

  • An online system at sam.gov, which the U.S. Government uses to consolidate acquisition and award systems for use by contractors wishing to do business with the federal government. Formerly known as FBO.gov, all contracting opportunities valued over $25,000 are posted at sam.gov.

  • When you use a government purchase card, such as the "GSA SmartPay" travel card for business travel, your lodging and rental car costs may be exempt from state sales tax. Individually billed account travel cards are not tax exempt in all states. Search for exemption status, forms and important information.

  • The finishes and fixtures federal agency tenants select that take a space from a shell condition to a finished, usable condition and compliant with all applicable building codes and standards.

  • A statute that applies to all Multiple Award Schedule contracts, unless otherwise stated in the solicitation or contract, which requires contractors to sell to the U.S. Government only products that are manufactured or “substantially transformed” in the U.S. or a TAA-designated country.

  • An option for vendors to report transactional data — information generated when the government purchases goods or services from a vendor — to help us make federal government buying more effective.

    See our TDR page for which SINs are eligible and which line-item data to submit.

  • A unique number required to do business with the federal government.

  • An indicator of how efficiently a federal agency is currently using space, it is traditionally calculated by dividing the usable square feet of the space, by the number of personnel who occupy the space.

  • A Small Business Administration program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Be a small business, as defined by the size standard corresponding to any NAICS code listed in the business’s SAM profile
    • Have no less than 51% of the business owned and controlled by one or more veterans
    • For those veterans who are permanently and totally disabled and unable to manage the daily business operations of their business, their business may still qualify if their spouse or appointed, permanent caregiver is assisting in that management

    Get a full list of eligibility requirements.

  • A governmentwide acquisition contract exclusively for service-disabled veteran-owned small businesses to sell IT services such as:

    • Data management
    • Information and communications technology
    • IT operations and maintenance
    • IT security
    • Software development
    • Systems design
    • New and emerging technologies
  • The amount of solid waste, such as trash or garbage, construction and demolition waste, and hazardous waste, that is reused, recycled or composted instead of being put in a landfill or burned.

  • A GSA program designed to promote recycling and reuse of solid waste.

  • A Small Business Administration program that gives preferential consideration for certain government contracts to businesses that meet the following eligibility requirements:

    • Be a small business
    • Be at least 51% owned and controlled by women who are U.S. citizens
    • Have women manage day-to-day operations who also make long-term decisions

    See Title 13 Part 127 Subpart B of the Code of Federal Regulations for more information.