U.S. General Services Administration
GSA Global Supply Vendor Resources
Acquisition Centers
GSA Global Supply purchasing is done by four acquisition centers in order to support military and civilian customers worldwide. The summary below describes some of the main categories of products for which these centers are responsible.
Heartland Acquisition Center
This center is based in Kansas City, MO, and specializes in buying the following products for our customers:
- Tools & tool kits
- Appliances
- Lawn/garden equipment
Contact the Heartland Acquisition Center at HSOC.customerservice@gsa.gov.
Southwest Supply and Acquisition Center
This Center is based in Fort Worth, TX, and specializes in buying the following products for GSA customers:
- Signs, ad displays and ID plates
- Recreation
- Food service items, cleaning compounds, and equipment
- Construction materials, prefabricated structures, and abrasives
- Facility management, power distribution & security systems
- Generators & water treatment equipment
- Personal protection products
Contact the Southwest Supply and Acquisition Center at FAS.ssoc@gsa.gov.
Northeast & Caribbean Supply and Acquisition Center
This Center is based in New York, NY, and specializes in buying the following products for GSA customers:
- Office Supplies
- Paper Products
- Packaging Supplies
- Toilet Paper/Paper Towels
Contact the Northeast & Caribbean Supply and Acquisition Center at Region2NSOC.customerservice@gsa.gov.
Integrated Workplace Acquisition Center
This Center is based in Philadelphia, PA and specializes in buying the following products for GSA customers:
- Office Furniture and Furnishings
- Dormitory and Quarters Furniture
- Office Management Products
Contact the Integrated Workplace Acquisition Center at iwacbd@gsa.gov.
Additional Information
The products noted above are not a complete list, but can help you understand how responsibilities are divided between our acquisition centers. For next steps in this process, please see Doing Business with GSA Global Supply [PDF - 563 KB] with instructions on how to proceed.
Information regarding the use of Electronic Data Interchange (EDI) transactions and Vendor Portal Access can be found on the Business Transaction Processing page.
The Vendor Support Center has a wealth of information for those who wish to start doing business with GSA, and tools and useful links for those already working with GSA.
How to Prevent Delays in Shipments (Frustrated Freight)
Vendor shipments that are not marked, labeled or packaged properly are often delayed in transit, resulting in “Frustrated Freight.” This is true of all deliveries, but is particularly important for destinations Outside the Contiguous United States (OCONUS) that are shipped via the DLA transportation network. To assist vendors, we have posted relevant regulations, along with sample shipping labels and other easy-to-understand guidance on how you can avoid frustrated freight.