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PBS’s Office of Portfolio Management and Customer Engagement offers free “virtual classroom” webinars to help inform our Federal customers about workplace initiatives, real property policies/processes and value-added services. Continuous Learning Points are available.
| Session name and date | Description |
|---|---|
| Principles of project management Class temporarily postponed New date and time TBD | This course will feature an overview of a project life cycle including identification, initiation, planning, execution and closeout. It will cover the major components of each phase, and discuss both the technical aspects of what occurs in each step along the way. It will also address the responsibilities and expectations of PBS and customer agencies as we partner to develop and execute space projects to serve your mission needs. Target audience is all federal customers engaged in real estate or reimbursable services, project planning, budgeting and execution. Session level is beginner, no specialized experience is required. This session will be hosted via our FedRAMP-compliant Zoom for Government platform and will be recorded. |
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CES Classroom Platform
View past presentations and related files using the below list.
Download: presentation video | presentation [PDF - 898 KB] | questions and answers [PDF - 136 KB]
In this session, we’ll focus in on the process of cost estimating for projects of all sizes to bring awareness to the similarities and complexities each project entails. Come to this session to learn about the “art” and the “science” of cost management.
Download: Rent estimate questions and answers [PDF - 153 KB] | Rent estimate presentation [PDF - 1 MB] | Rent estimate presentation video
The annual GSA rent estimate provides our customers with a base to develop the space budget request. It is a snapshot of what the future cost of currently billing space will be.
In this session we will go over how the rent estimate is formulated, with specific focus on the data used to calculate the future rent. We will discuss the application of appraisal data in Federally owned space and leasing data in leased space.
Download: Pricing basic questions and answers [PDF - 148 KB] | Pricing and basics presentation [PDF - 3 MB] | Pricing basics presentation video
Customers will be presented with the basics of the PBS pricing policy for space and services. They will be informed about customer-impacting updates incorporated in the current PBS Pricing Guide, 5th Edition. At this session — you will be introduced to the components and bases of your rent, learn about tiers, tenant improvement and customization allowances, etc.
Download: Capital investment program questions and answers [PDF - 142 KB] | Capital investment program presentation [PDF - 2 MB] | Capital investment program presentation video
Download: Pricing desk guide update questions and answers [PDF - 131 KB] | Pricing desk guide update presentation [PDF - 2 MB]
Attend this session to hear about important updates to the PBS pricing desk guide with the new release of 5th edition which went into effect on Nov. 16, 2019.
Download: Calculating and billing questions and answers [PDF - 154 KB] | Calculating and billing presentation [PDF - 1005 KB] | Calculating and billing presentation video
As a customer in GSA space, both Federally owned and leased, you’ll likely find yourself in need of occasional services which are beyond the standard levels included via your monthly agency rent bill. Working together with your GSA representative to describe your needs, we can help you estimate these costs, establish the right payment vehicle, and get the services you need to keep your operations running smoothly for your staff and your clients. Come to this session to understand when overtime utilities and agency program equipment costs are incurred, how we estimate them, what options there are for billing, and even what you might do to help mitigate these costs through the pursuit of projects to handle your special needs more effectively.
Download: Building a better broker contract presentation video | Building a better broker contract presentation [PDF - 927 KB] | Building a better broker contract questions and answers [PDF - 119 KB]
GSA has built a robust capacity to manage your lease portfolio needs by bringing in a cadre of commercial brokers to supplement our in-house expertise. Our broker partners have helped us successfully execute many projects for customers of diverse requirements in markets of all sizes in every corner of the country. During our session — we’ll review the features and benefits of our broker contract services to show you how this resource can be brought to bear to support your agency’s lease procurement needs. As we begin to build a new broker contract scope to better serve your needs in the future, we’d like time to reflect upon your feedback. If your agency has experience with our broker services, we’d like to hear from you about your insights, ideas, concerns and perspectives of the broker contract. Help shape the future contract by responding to questions about your broker services experience via our registration form — we’ll discuss observations and themes with our session audience.
July 14, 2022
Emergency leasing
Download: Emergency leasing presentation video | Emergency leasing presentation [PDF - 5 MB] | Emergency leasing questions and answers [PDF - 174 KB]
When disaster strikes, whether man-made or mother nature inspired, your PBS leasing team has the tools to help you expediently reconstitute your operations in leased space.
Mar. 8, 2022
Online leasing tools: changing the way we do business
Download: Online leasing tools questions and answers [PDF - 100 KB] | Online leasing tools presentation [PDF - 1 MB] | Online leasing tools presentation video
GSA’s Lease Offer Platform consists of two online leasing tools – the Automated Advanced Acquisition Platform and the Requirement Specific Acquisition Platform. Join GSA to learn how these tools are accelerating lease cycle time and changing the way we do business.
Download: GLS Plus questions and answers [PDF - 137 KB] | GLS Plus presentation [PDF - 2 MB] | GLS Plus presentation video
The PBS Office of Leasing’s Center for Broker Services presents GLS Plus.
GSA Leasing Support Services Plus is a group of nine contracts awarded across the nation to provide broker and leasing support services for GSA’s lease contracting officers. GLS Plus enhances our Federal clients’ experience by leveraging commercial real estate broker expertise to deliver workspace solutions, greater innovation, and maximum client and taxpayer savings.
Join us for a discussion on the key features of the GLS Plus contract:
Download: Leasing 101 questions and answers [PDF - 224 KB] | Leasing 101 presentation [PDF - 1 MB] | Leasing 101 presentation video
A perennial CES audience favorite, this session provides an introduction to PBS’s leasing services and offerings.
From requirements development to lease acquisition and construction to occupancy, customers will learn the basics behind GSA leasing practices and processes and our joint responsibilities for a successful lease project.
Download: Lease analysis tool questions and answers [PDF - 165 KB] | Lease analysis tool presentation [PDF - 2 MB] | presentation video
As your occupancy nears the end of the lease term - you and your PBS partners are faced with making critical decisions about your future housing needs. Is staying in place desirable and a potential option? What factors will the contracting officer typically consider when deciding whether to consider a succeeding lease procurement?
This session will focus on succeeding lease procurements and how the succeeding/superseding lease analysis tool is used by GSA PBS to help us present you with the best procurement strategy to meet your new workspace requirements.
Download: Service expectations questions and answers [PDF - 143 KB] | Service expectations presentation [PDF - 414 KB] | Service expectations presentation video
Whether your agency space is in a GSA Federally-owned or commercially leased location, understand what services you should expect to receive during your occupancy.
Learn how GSA manages Federal space through an overview of the standard services; as well as the programs, tools and procedures that support facility management and ensure tenant satisfaction.
Recognize the differences between standard and above standard services - what is included in your rent versus when supplemental reimbursable funding will be required. For leased locations, learn about current lease management program efforts and the Lease Management Customer Guide, which highlights the Lease Administration Manager’s roles and responsibilities to serve you and protect the government’s interests throughout the life of the lease.
Sep. 8, 2023
CES special events - PBS Oasis live!
Download: Zoom recording passcode: 5b=mSiK4 | CES special events presentation [PDF - 444 KB] | CES special events questions and answers [PDF - 236 KB]
These events are specifically geared to agency-designated OASIS ordering officials. It’s here! PBS has transitioned from our former Occupancy Agreement tool to a new OA application — the Occupancy Agreement and Space Inventory System.
Aug. 31, 2023
CES special events - PBS Oasis live!
Download: Zoom recording passcode: 5b=mSiK4 | PBS Oasis live presentation [PDF - 444 KB] | PBS Oasis live questions and answers [PDF - 236 KB]
These events are specifically geared to agency-designated OASIS ordering officials. It’s here! PBS has transitioned from our former Occupancy Agreement tool to a new OA application - the Occupancy Agreement and Space Inventory System.
July 24, 2023
PBS Oasis: coming soon - PBS National Customer Forum
Download: Oasis overview [PDF - 1016 KB] | PBS National Customer Forum presentation video
A presentation from our pricing policy and tools expert on the conversion to OASIS, what it means for customers, gaining access, new procedures for occupancy agreement preparation/approval and release of space requests and related pricing policy changes.
Download: PBS Oasis for agency POCs presentation video | presentation [PDF - 655 KB]
GSA is launching a new occupancy agreement and space inventory system which includes a customer agency component. Once live, customers will approve their occupancy agreements, submit releases of space, and view their rent information in the system.
Download: Policy and process changes presentation video | Policy and process changes questions and answers [PDF - 192 KB] | Policy and process changes presentation [PDF - 899 KB]
If you are involved in the development, approval, or audit processes for your organization’s occupancy agreements with GSA, and you missed our April 5th session, this encore presentation of our introduction to the OASIS tool is for you.
Download: Introduction to occupancy agreements questions and answers [PDF - 154 KB] | Introduction to occupancy agreements presentation [PDF - 2 MB] | Introduction to occupancy agreements presentation video
This introductory course provides customers with the basics about Occupancy Agreements. Attendees will learn how OAs differ from leases; the components/sections of an OA; why GSA requires tenant agencies to sign these agreements; and how OAs differ when space is leased versus federally-owned.
Download: Public Buildings Service questions and answers [PDF - 138 KB] | Public Buildings Service presentation [PDF - 2 MB] | Public Buildings Service presentation video
From requirements gathering for your space actions to occupying your space, this is your chance to familiarize yourself with the Public Buildings Service and meet some of our Subject Matter Experts from several business lines.
Download: PBS customer dashboard enhancements questions and answers [PDF - 112 KB] | PBS customer dashboard enhancements presentation [PDF - 3 MB] | PBS customer dashboard enhancements presentation video | how to access [PDF - 2 MB] | Dashboard user guide [PDF - 2 MB]
Feeding directly from source systems, the PBS customer dashboard allows customers to access current data related to projects, RWAs, occupancies, locations, and rent. We’ll review the current functionality and highlight a new tab — My locations. My locations provides customers with information about your agency’s locations, including building details, space types, and lists of OAs for each location. You can also identify building type, historic status, CBSA, and other important building/location information.
Download: Customer dashboard questions and answers [PDF - 115 KB] | Customer dashboard presentation [PDF - 3 MB] | Customer dashboard presentation video
Have you ever wondered what’s going on with your office alterations project? Or how much have you spent in overall rent last year? Well, get the answers and more by accessing our online PBS Customer Dashboard. See a demonstration of the easy to use tool that puts your key PBS data at your fingertips. View summary information, or drill down into specifics on your Projects, Occupancies, RWAs, and Rent. We’ll explain the access request process, and provide resources that will allow you to confidently navigate the PBS Customer Dashboard on your own to meet your agency’s project and financial management needs.
Download: Kahua presentation video | Kahua presentation [PDF - 349 KB] | Kahua questions and answers [PDF - 191 KB]
This session complements the Client Enrichment Series “Say Aloha to Kahua” session held August 18, and will cover, in detail, the applications customers will use in Kahua. If you missed that introductory session, you can access the recording on GSA’s Project Management Information System site, along with short training videos on accessing and navigating Kahua: /real-estate/design-and-construction/project-management-information-system/training-project-management-tool
Download: Kahua tool presentation [PDF - 572 KB] | Kahua tool presentation video | Kahua tool questions and answers [PDF - 129 KB]
Starting in August, GSA is transitioning to a new, web-based project management and collaboration software called Kahua. This new platform offers many benefits and will allow GSA, our contractors and federal customers to securely collaborate throughout the lifecycle of a project.
Download: PBS project management questions and answers [PDF - 114 KB] | PBS project management presentation [PDF - 3 MB] | PBS project management presentation video
This introductory course provides customers with an overview of a Project Life Cycle; including Identification, Initiation, Planning, Execution and Closeout. It will cover the major components of each phase, and discuss both the technical aspects of what occurs in each step along with the responsibilities and expectations of PBS and Customer agencies as we partner to develop and execute space projects to serve your mission needs.
Download: Demystifying design intent drawings presentation [PDF - 22 MB] | Demystifying design intent drawings questions & answers [PDF - 177 KB] | Demystifying design intent drawings presentation video | DID review guide [PDF - 12 MB]
If you’re part of a project team working with GSA, you may have been asked to review Design Intent Drawings and provide input to ensure your agency gets the space that meets its mission requirements. As part of this process, you may be asked to understand and use the technical language and symbols of architecture and engineering.
Download: Real property disposal presentation [PDF - 1 MB] | Real property disposal presentation presentation video
The Office of Real Property Utilization and Disposal works with all Federal land holding agencies to develop real estate strategies (conveyances, exchanges, relocations, and sales) to identify and better manage underutilized assets. The RPUD program offers Federal clients a wide range of realty services, expert guidance and analytical tools.
This presentation will provide an overview of the program, the disposal process, and the various services RPUD can offer. These include transaction support, due diligence analysis, targeted asset reviews, highest and best use studies, appraisals, marketing strategies, environmental assessments and historic evaluations.
This program leverages its services, tools and expertise to drive optimal real estate outcomes that are tailored to an agency’s unique mission requirements. To complement its expertise and to enhance service offerings, RPUD provides a variety of contractual vehicles that offer Federal clients access to realty and environmental firms. RPUD services are available to all Federal landholding agencies.
Download: RWA presentation video | RWA questions and answers [PDF - 312 KB] | RWA presentation [PDF - 1 MB]
If you’ve taken one (or more) of our recurring eRETA Digest classes - you’ve become familiar with the application that supports development of Work Requests which may become fully funded RWAs - Reimbursable Work Authorizations. This PBS multi-billion dollar program supports the federal community with a myriad of above-standard (beyond your rent) critical projects and services.
We’re offering an overview of the foundational policies and processes that govern the reimbursable services program. So if you’re new to this type of work between your agency and PBS, or want to brush up on the latest changes, this session is for you!
Download: eRETA digest presentation video | eRETA digest presentation [PDF - 2 MB] | eRETA digest questions and answers [PDF - 313 KB]
eRETA (RWA Entry and Tracking Application) is the official tool for submitting Work Requests and digitally signed Reimbursable Work Authorizations to GSA.
Download: RWA national policy manual questions and answers [PDF - 182 KB] | RWA national policy manual presentation [PDF - 1 MB] | RWA national policy manual presentation video
The PBS Reimbursable Services Program published the new RWA National Policy Manual in August 2020. This training will highlight some of the major policies referenced in the NPM, as well as some process and system components to help you manage your agency’s RWA and Work Request portfolio as seamlessly as possible.
Download: RWA fee reform questions and answers [PDF - 138 KB] | RWA fee reform presentation [PDF - 138 KB] | RWA fee reform presentation video
The RWA program is changing its fee structure for the first time since the sliding scale fee structure was implemented in 1995. This session will kick off with a recap of the multiple components that make up RWA Fee Reform (the fee structure is only one of those changes) and then dive deeper specifically into the new fee structure, how it differs from the existing fee structure, and the importance of the RWA Acceptance Date, which dictates which fee structure will be used.
Download: eRETA advanced questions and answers [PDF - 212 KB] | eRETA advanced questions and answers vol II [PDF - 163 KB] | eRETA advanced presentation [PDF - 1 MB] | eRETA advanced presentation video
In this session we’ll help you get more comfortable executing your RWA program in the eRETA environment.
Download: eRETA basics questions and answers vol I [PDF - 282 KB] | eRETA basics questions and answers vol II [PDF - 252 KB] | eRETA basics questions and answers vol III [PDF - 208 KB] | eRETA basics presentation [PDF - 2 MB] | eRETA basics presentation video
See how electronically managing your RWAs - from concept to close-out - can save your agency time and effort.
Download: Workspace usage presentation video | Workspace usage presentation [PDF - 1 MB] | Workspace usage questions and answers [PDF - 130 KB]
Understanding how a workplace is truly used is the first step to planning for a modern, functional space that effectively meets mission needs.
GSA is testing and piloting methods for tracking daily occupancy data to identify effective, scalable methods of collecting and analyzing anonymized data to inform trends in how occupants are returning to the office so that our customer agencies can better plan and develop spaces that are the ideal size and configuration for their missions and workforces. Come to this session to learn about the data collection technologies and techniques that can be applied to evaluate your workplace.
Download: Occupancy planning questions and answers [PDF - 218 KB] | Occupancy planning presentation [PDF - 3 MB] | Occupancy planning presentation video
At GSA, we’ve heard your concerns, and recognize the challenges you face when attempting to thoughtfully plan for your future occupancies. Join our session to familiarize yourself with some resources, tools, and expertise that can make the effort much more manageable.
Download fast track space [PDF - 2 MB]
Download: Commercial coworking presentation video | Commercial coworking presentation [PDF - 1 MB] | Commercial coworking facts [PDF - 98 KB] | Commercial coworking questions and answers [PDF - 152 KB]
GSA just entered our second year of offering co-working space to our customer agencies through a service contract with five national commercial vendors. Join us for a Client Enrichment Series presentation on Jan. 10 to learn how this flexible space solution may help your agency meet its space needs!
Download: Workplace feasibility presentation video | Workplace feasibility presentation [PDF - 3 MB] | Workplace feasibility questions and answers [PDF - 133 KB]
Now better than ever — we’re happy to introduce the latest version of our Workplace Investment and Feasibility Modeling tool — or “WIFM” 2.0! WIFM is designed to assist federal agency workplace teams in exploring the feasibility of workplace change before the workplace project requirements have been defined.
Download: Workplace engagements questions and answers [PDF - 126 KB] | Workplace engagements presentation [PDF - 7 MB] | Workplace engagements presentation video
Come to this overview session to learn about the variety of services our Center for Workplace Strategy has to offer to help you reimagine your workplace. From Activity Based Planning analysis to the self-service tools like our “Workplace Investment and Feasibility Modeling” to full-blown workplace engagements requiring organization-wide buy-in and change management, GSA can help guide you through options that suit every requirement and budget.
Download: GSA workplace SME POCs info sheet [PDF - 697 KB] | Workplace design presentation [PDF - 4 MB] | Workplace design presentation video | Workplace design questions and answers [PDF - 154 KB]
The low-hanging fruit of a human-centric and sustainable workplace!
As we adapt to the new realities… of the hybrid workplace, a mix of in-office and remote work, Federal agencies may desire some renovation or new construction to accommodate the emerging needs of their returning staff. In addition to the amount and configuration of space, two key elements of space design which have a great impact on the quality of that workplace sometimes go overlooked: lighting and acoustics.
Well-conceived lighting and acoustic strategies are the low-hanging fruit ripe for the picking to support work going forward in the new, human-centric hybrid environment. If thoughtfully considered at the beginning of your project, lighting and acoustics considerations can be implemented to complement your mission and staff needs, your budget and your sustainability goals.
Questions this session will address:
Download: Federal solutions questions and answers [PDF - 172 KB] | Federal solutions presentation [PDF - 1 MB] | Flexible co-working services info sheet [PDF - 277 KB] | GSA FlexHub info sheet [PDF - 159 KB] | Federal solutions presentation video
To keep pace with the changing ways in which Federal employees are working, GSA has awarded a Flexible Co-working Services contract to provide our Federal customers with short-term, on-demand co-working solutions. The services are available for immediate use in markets across the Continental United States and are delivered via five national co-working vendors.
Download: Future of federal work questions and answers [PDF - 239 KB] | Future of federal work presentation [PDF - 3 MB] | Future of federal work presentation video | Workplace 2030 overview [PDF - 148 KB]
The pandemic has provided new insights on how the landscape of the federal workplace could be modified to build upon the learnings from this past year of rapid adaptation. The future of work is the ability to be productive anywhere, anytime. Technology has begun to replace space as the force bringing work together, but space still plays a key role toward maintaining and enhancing human connections. Join us for an overview of the findings that GSA has gathered through a series of conversations across the federal government that bring this concept of technology and space together in innovative ways to support the federal workforce and the work accomplished.
Download: Shape your workplace questions and answers [PDF - 141 KB] | Shape your workplace presentation [PDF - 6 MB] | Shape your workplace presentation video
Activity Based Planning is a strategic approach for workplace planning and design. Through an examination of agency organizational metrics and employee work styles, your workplace becomes an environment where individuals can choose the most effective method for accomplishing their work. Recognizing that one size does NOT fit all, ABP is grounded on the principal that a rich variety of spaces is often necessary to support an organization’s equally diverse range of activities and work styles. Tap into the expertise of our Total Workplace experts and start viewing your workplace through a new lens.
Download: WIFM tool presentation [PDF - 1 MB]| WIFM tool questions and answers [PDF - 128 KB] | WIFM tool presentation video
The Workplace Investment and Feasibility Modeling tool – or “WIFM” – is designed to assist federal agency workplace teams in exploring the feasibility of workplace change before the workplace project requirements have been defined.
For more information, contact:
Andrea Bell
Program Analyst
917-952-1851
andrea.bell@gsa.gov
U.S. General Services Administration